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The Limitless Leadership Podcast

Josh Parnell
The Limitless Leadership Podcast
Latest episode

180 episodes

  • The Limitless Leadership Podcast

    Ep 179: The Leadership Secret to Better Difficult Conversations with Amy P. Kelly

    09/23/2026 | 39 mins.
    In this episode, Josh Parnell sits down with Amy P. Kelly, USA Today best-selling author and VP of consulting for Jon Gordon’s companies, to discuss purpose-driven leadership, workplace culture, and why difficult conversations don’t have to be difficult. Amy shares her story and explains how the “P” in her name represents purpose, including how people can discover their purpose through serving others, recognizing patterns, identifying strengths, and paying attention to what brings fulfillment. She also discusses her book Work Is Personal and challenges the idea that leadership and business should not be personal, sharing an HR-informed framework for creating workplaces that attract and retain great people. Amy and Josh then explore her co-authored book Difficult Conversations Don’t Have to Be Difficult, covering the importance of preparation, practice, reducing defensiveness, choosing a small ego and big mission mindset, and addressing issues proactively instead of relying on repair. The conversation closes with leadership lessons about teamwork, shared success, and putting the mission ahead of the individual.
    Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
    Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
    Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
    Learn more about Promotive or start your next search at https://www.gopromotive.com.
    Timestamps:
    00:00 What Makes a Leader
    00:45 Welcome and Guest Intro
    02:27 Sponsors and Partners
    03:55 Amy P Story and Purpose
    09:21 Finding Your Purpose
    12:52 Work Is Personal Book
    18:27 Difficult Conversations Framework
    26:04 Preparation Over Repair
    30:52 Mechanics and Leadership Lessons
    34:10 Rapid Fire Leadership Questions
    38:15 Final Thanks and Sendoff


    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
    For more information, please visit https://www.limitlessleadership.co.
  • The Limitless Leadership Podcast

    Ep 178: How This AI Is Helping Auto Repair Shops Work Smarter with Jay Warida

    09/17/2026 | 25 mins.
    In this episode, Josh Parnell sits down with Jay Warida, co founder and CEO of Carvis, to discuss AI, automotive repair, and the future of shop operations. Jay shares his background as a mechanical engineer and data scientist at Ford and GM, and explains why AI should be an ally for repair shops. He breaks down how Carvis helps service advisors create customer friendly estimates, improve repair order language, handle objections, and streamline the sales process. He also shares how Carvis entered the automotive industry, grew to more than 150 shops, and continues to build its tools around customer feedback. The conversation closes with Jay’s leadership lessons on taking action, staying aligned with your mission, accountability, and thinking long term.
    Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
    Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
    Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
    Learn more about Promotive or start your next search at https://www.gopromotive.com.
    Timestamps:
    00:00 AI Assistant Teaser
    00:28 Podcast Intro and Welcome
    01:01 Meet Jay and Carvis
    01:57 Sponsor Break
    03:25 Jay’s Background in Auto and Data
    05:01 AI as an Ally, Not an Enemy
    07:02 Carvis Mission for Shops
    07:37 Sponsor Break
    08:46 How Carvis Entered the Industry
    11:11 What Carvis Does for Advisors
    12:56 Sales Mode and Objections
    14:59 Customer Feedback and New Agent
    16:34 How to Contact Carvis
    17:14 Leadership and Company Culture
    20:25 Taking Action Over Fear
    22:44 Best Mentor Advice
    24:02 Closing Thanks and Call to Action


    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
    For more information, please visit https://www.limitlessleadership.co.
  • The Limitless Leadership Podcast

    Ep 177: Is AI Changing How Customers Trust Your Shop? with Uwe Kleinschmidt

    09/15/2026 | 44 mins.
    In this episode, Josh Parnell sits down with Uwe Kleinschmidt, founder of AutoTech IQ, to talk about AI-powered digital inspections, customer education, AI search, reviews, transparency, and what leadership looks like in an increasingly AI-driven industry. AI isn't just changing how auto repair shops operate. It's changing how customers find you, evaluate you, and decide whether they trust you. One idea stood out: Transparency is the new trust. And leaders can't afford to simply use AI. They need to become AI validators—curious enough to experiment, learn, and know when the technology is actually helping.
    Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
    Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
    Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
    Learn more about Promotive or start your next search at https://www.gopromotive.com.
    Timestamps:
    00:00 Big Ideas
    00:25 Intro & Guest Welcome
    02:24 Sponsor Break
    03:52 Uwe’s Story & Mission
    07:06 Sponsor Break
    08:19 TechAID IQ Explained
    11:21 Faster Inspections with ProView
    13:22 DVI, UX & AI Search
    17:48 Trust & Reviews
    26:23 Transparency Builds Trust
    29:56 Becoming AI Validators
    34:40 AI & Leadership
    41:38 Best Advice
    43:31 Wrap-Up & Farewell


    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
    For more information, please visit https://www.limitlessleadership.co.
  • The Limitless Leadership Podcast

    Ep 176: How a Near-Crash Paved the Way for His Leadership with Brad Coleman

    09/09/2026 | 30 mins.
    In this episode, Josh Parnell interviews former NASCAR driver and Safeway Driving CEO Brad Coleman about the near-crash that changed his life and sparked his passion for road safety. Brad shares his journey from racing to driver education, how a Nationwide Insurance simulator helped him understand the dangers of distracted driving, and how his family eventually took over Safeway Driving.
    Brad also explains the idea of “slowing down to speed up,” Safeway’s approach to driver education and safety, and why strong leadership comes down to keeping your word, listening, taking action, and owning accountability.
    Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
    Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
    Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
    Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
    Learn more about Promotive or start your next search at https://www.gopromotive.com.
    Timestamps:
    00:00 Near-Miss Wake-Up Call
    00:31 Podcast Intro
    01:05 Meet Brad Coleman
    01:43 Sponsor Breaks
    03:16 From NASCAR to Driver Education
    04:00 The Simulator That Sparked Change
    07:02 Slowing Down to Speed Up
    09:16 The Reality of Texting and Driving
    11:33 Distracted Driving Curriculum
    13:15 Leadership Means Owning It
    18:43 Franchise Standards and Buy-In
    24:39 Mentor Advice on Failure
    27:37 Message to Franchisees
    30:35 Just Drive: Final Advice
    31:33 Wrap Up and Farewell



    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
    For more information, please visit https://www.limitlessleadership.co.
  • The Limitless Leadership Podcast

    Ep 175: Why Change Doesn't Have to Be Scary with Joe Flammer

    09/03/2026 | 35 mins.
    In this episode, Josh Parnell is with Joe Flammer, Account Executive at Broadly and former auto repair marketing professional, about leading through change, embracing feedback, and developing self-awareness. Joe shares how Broadly's evolution into AI-powered tools is helping small businesses improve customer communication and workflow automation, while reflecting on lessons from coaching, faith, and personal growth. The conversation explores navigating uncertainty, overcoming blind spots, emotional regulation, and why intentional leadership starts with knowing yourself.
    Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
    Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
    Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
    Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
    Timestamps:
    00:00 Know Yourself First
    00:37 Podcast Welcome
    01:10 Meet Joe Flammer
    02:10 Sponsor Break
    03:40 Joe's Journey to Broadly
    06:05 Career Path in Automotive Marketing
    09:12 Navigating Change with Confidence
    10:24 Faith Over Fear
    15:42 The Best Leadership Advice Joe Received
    17:41 Understanding Blind Spots
    20:07 Emotional Regulation in Leadership
    22:16 Defining Leadership
    24:38 Truth Tellers and T-Groups
    30:46 Receiving Feedback Without Taking It Personally
    33:35 Where to Connect and Closing Remarks



    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
    For more information, please visit https://www.limitlessleadership.co.
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About The Limitless Leadership Podcast
The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.
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