Witness History

In 1997, after years working abroad, Pramod Bhasin returned to India and spotted an opportunity that would help transform his country's economy.
Despite major telecommunications challenges, he went on to set up India's first call centre, laying the foundations for a new outsourcing industry.
In 2019, he told Rebecca Kesby how he overcame unreliable phone lines, scepticism and technical hurdles to turn an ambitious idea into reality.
Witness History is a short BBC World Service podcast about history that takes you inside big moments from the past through first-hand testimony and archive. Each weekday, in around nine minutes, we revisit one moment that helped shape the world and hear it through the voice of someone who was there. Scientists, artists, campaigners, soldiers, leaders and everyday people tell their true stories.
When you subscribe to Witness History, you’ll be taken inside turning points in world affairs from West Africa’s fight back against Boko Haram in 2015 to the behind-closed-doors talks that led to the US-Cuba “thaw” and the surprise announcement of restored relations.

You’ll discover what it was like to experience disasters and how people recovered from them, including the Tabasco floods in Mexico, Portugal's worst train disaster, and the huge clean-up after the Chernobyl nuclear disaster.

You’ll explore culture and ideas too: Sweden’s Expedition Robinson, often credited as the first modern reality TV game show; the friendship between The Beatles’ George Harrison and Indian sitarist Ravi Shankar; and the night a tiger attack brought Las Vegas superstars Siegfried and Roy’s show to a sudden end.

And if you’re curious about inventions, we’ll tell you how air fryers, BlackBerry, YouTube, Alexa, GPS, superglue, the shopping cart (shopping trolley) and bubble tea were created.
If you’re new to Witness History, the appeal is simple: real voices, one strong true story, and a fresh way to understand today through events from history – all in the time it takes to enjoy a cup of tea or a walk around the block. Join millions of BBC World Service podcast listeners around the globe and enjoy the insight, context and detail Witness History will bring you.
(Photo: A call centre in New Delhi in 2003. Credit: Ravi Raveendran/AFP via Getty Images)

In the early hours of 14 February 1981, a fire broke out at the Stardust nightclub in Artane, Dublin which was filled with more than 800 people.
The blaze killed 48 people and injured 200. A tribunal in 1983 found the cause to be probable arson.
This was rejected by many victims' families and survivors and the ruling was dismissed in 2009. Fresh inquests were granted in 2019.

In April 2024, the jury returned a verdict of unlawful killing. The Irish prime minister made a state apology.
Antoinette Keegan survived the fire but lost two sisters. She tells Jen Dale her memories of that night and how it felt to get an unlawful killing verdict decades later.
Witness History is a short BBC World Service podcast about history that takes you inside big moments from the past through first-hand testimony and archive. Each weekday, in around nine minutes, we revisit one moment that helped shape the world and hear it through the voice of someone who was there. Scientists, artists, campaigners, soldiers, leaders and everyday people tell their true stories.
When you subscribe to Witness History, you’ll be taken inside turning points in world affairs from West Africa’s fight back against Boko Haram in 2015 to the behind-closed-doors talks that led to the US-Cuba “thaw” and the surprise announcement of restored relations.

You’ll discover what it was like to experience disasters and how people recovered from them, including the Tabasco floods in Mexico, Portugal's worst train disaster, and the huge clean-up after the Chernobyl nuclear disaster.

You’ll explore culture and ideas too: Sweden’s Expedition Robinson, often credited as the first modern reality TV game show; the friendship between The Beatles’ George Harrison and Indian sitarist Ravi Shankar; and the night a tiger attack brought Las Vegas superstars Siegfried and Roy’s show to a sudden end.

And if you’re curious about inventions, we’ll tell you how air fryers, BlackBerry, YouTube, Alexa, GPS, superglue, the shopping cart (shopping trolley) and bubble tea were created.
If you’re new to Witness History, the appeal is simple: real voices, one strong true story, and a fresh way to understand today through events from history – all in the time it takes to enjoy a cup of tea or a walk around the block. Join millions of BBC World Service podcast listeners around the globe and enjoy the insight, context and detail Witness History will bring you.
(Photo: Stardust nightclub. Credit: Independent News and Media/Getty Images)

In 1991, a small company led by an Iranian-born engineer, Rouzbeh Yassini, created a technology which enabled millions of homes across America to access the internet for the first time.
Rouzbeh and his team found a way to use the existing cable TV infrastructure that was already installed all over the country to allow data to go both to and from the home, making it possible for everyone to use the World Wide Web.
He tells Guy Kilty about the challenges when they first tested the technology in a small town in Massachusetts.
Witness History is a short BBC World Service podcast about history that takes you inside big moments from the past through first-hand testimony and archive. Each weekday, in around nine minutes, we revisit one moment that helped shape the world and hear it through the voice of someone who was there. Scientists, artists, campaigners, soldiers, leaders and everyday people tell their true stories.
When you subscribe to Witness History, you’ll be taken inside turning points in world affairs from West Africa’s fight back against Boko Haram in 2015 to the behind-closed-doors talks that led to the US-Cuba “thaw” and the surprise announcement of restored relations.

You’ll discover what it was like to experience disasters and how people recovered from them, including the Tabasco floods in Mexico, Portugal's worst train disaster, and the huge clean-up after the Chernobyl nuclear disaster.

You’ll explore culture and ideas too: Sweden’s Expedition Robinson, often credited as the first modern reality TV game show; the friendship between The Beatles’ George Harrison and Indian sitarist Ravi Shankar; and the night a tiger attack brought Las Vegas superstars Siegfried and Roy’s show to a sudden end.

And if you’re curious about inventions, we’ll tell you how air fryers, BlackBerry, YouTube, Alexa, GPS, superglue, the shopping cart (shopping trolley) and bubble tea were created.
If you’re new to Witness History, the appeal is simple: real voices, one strong true story, and a fresh way to understand today through events from history – all in the time it takes to enjoy a cup of tea or a walk around the block. Join millions of BBC World Service podcast listeners around the globe and enjoy the insight, context and detail Witness History will bring you.
(Photo: Close-up of coaxial cable and plug for cable television. Credit: Smith Collection/Gado via Getty Images)

When Norway was invaded by Nazi Germany in 1940, a collaborative government led by Norwegian Vidkun Quisling was put in place.
Quisling believed that Norwegians would become more receptive to Nazi ideology if the education system was controlled.
However, thousands of the country’s teachers resisted joining a new union. More than 1,000 of them were sent to concentration camps for their refusal.
Mr Roll Hansen taught in Norway during the occupation. He told the BBC in 1944 about what it was like working in those conditions.
This edition of Witness History is produced and presented by Tim O’Callaghan in collaboration with the BBC Archives.
Witness History is a short BBC World Service podcast about history that takes you inside big moments from the past through first-hand testimony and archive. Each weekday, in around nine minutes, we revisit one moment that helped shape the world and hear it through the voice of someone who was there. Scientists, artists, campaigners, soldiers, leaders and everyday people tell their true stories.
When you subscribe to Witness History, you’ll be taken inside turning points in world affairs from West Africa’s fight back against Boko Haram in 2015 to the behind-closed-doors talks that led to the US-Cuba “thaw” and the surprise announcement of restored relations.

You’ll discover what it was like to experience disasters and how people recovered from them, including the Tabasco floods in Mexico, Portugal's worst train disaster, and the huge clean-up after the Chernobyl nuclear disaster.

You’ll explore culture and ideas too: Sweden’s Expedition Robinson, often credited as the first modern reality TV game show; the friendship between The Beatles’ George Harrison and Indian sitarist Ravi Shankar; and the night a tiger attack brought Las Vegas superstars Siegfried and Roy’s show to a sudden end.

And if you’re curious about inventions, we’ll tell you how air fryers, BlackBerry, YouTube, Alexa, GPS, superglue, the shopping cart (shopping trolley) and bubble tea were created.
If you’re new to Witness History, the appeal is simple: real voices, one strong true story, and a fresh way to understand today through events from history – all in the time it takes to enjoy a cup of tea or a walk around the block. Join millions of BBC World Service podcast listeners around the globe and enjoy the insight, context and detail Witness History will bring you.
(Photo: Nazi German soldiers parade through Oslo during the occupation of Norway. Credit: Ullstein Bild via Getty Images)

On 11 September 2001, firefighter Jay Jonas and his crew were sent into New York's North Tower after a hijacked plane crashed into the World Trade Center.
As they climbed the stairs searching for people who needed help, the South Tower collapsed.
Realising their rescue mission could no longer continue, the firefighters turned around and began making their way down.
On their descent they came across a woman, Josephine Harris.
"She was crying. She was in distress. And I said, 'Alright, bring her with us.'"
The firefighters took her with them, but she could not move at their pace.
"We made it to the fourth floor and Josephine Harris falls to the floor. And she starts yelling at us, leave me, get away from me, don't touch me, leave me alone."
Moments later, the North Tower collapsed.
Buried beneath the rubble, Jay, his crew and Josephine somehow survived. He tells Rowan Bridge how stopping to help Josephine slowed their escape from the tower. But the place where they were forced to stop turned out to be exactly where they needed to be when the building collapsed.
"By her making a stand on the fourth floor, that put us in the exact right spot. And we lived."
Witness History is a short BBC World Service podcast about history that takes you inside big moments from the past through first-hand testimony and archive. Each weekday, in around nine minutes, we revisit one moment that helped shape the world and hear it through the voice of someone who was there. Scientists, artists, campaigners, soldiers, leaders and everyday people tell their true stories.
When you subscribe to Witness History, you’ll be taken inside turning points in world affairs from West Africa’s fight back against Boko Haram in 2015 to the behind-closed-doors talks that led to the US-Cuba “thaw” and the surprise announcement of restored relations.

You’ll discover what it was like to experience disasters and how people recovered from them, including the Tabasco floods in Mexico, Portugal's worst train disaster, and the huge clean-up after the Chernobyl nuclear disaster.

You’ll explore culture and ideas too: Sweden’s Expedition Robinson, often credited as the first modern reality TV game show; the friendship between The Beatles’ George Harrison and Indian sitarist Ravi Shankar; and the night a tiger attack brought Las Vegas superstars Siegfried and Roy’s show to a sudden end.

And if you’re curious about inventions, we’ll tell you how air fryers, BlackBerry, YouTube, Alexa, GPS, superglue, the shopping cart (shopping trolley) and bubble tea were created.
If you’re new to Witness History, the appeal is simple: real voices, one strong true story, and a fresh way to understand today through events from history – all in the time it takes to enjoy a cup of tea or a walk around the block. Join millions of BBC World Service podcast listeners around the globe and enjoy the insight, context and detail Witness History will bring you.
(Photo: Jay Jonas. Credit: Getty Images)