Leadership isn’t a trait, it’s a set of skills.
Whether you’re managing up or motivating a team, HBR On Leadership is your destination for insights and inspi...
A CEO's involvement in B2B sales deals, while often well-intentioned, can sometimes backfire. INSEAD marketing professor Christoph Senn has spent years studying the role top leaders play in B2B relationships. In this episode, he shares the five archetypes of CEO behavior when it comes to sales, which ones are the most effective in closing a deal, and where they fall short. You’ll learn what to do if your CEO is either overly involved—or not involved enough—in deals, and why knowing your CEO’s archetype can be helpful. Senn is the coauthor, with Columbia Business School's Noel Capon, of the HBR article "When CEOs Make Sales Calls." Key episode topics include: managing up, sales team management, client management, sales, leadership qualities, interpersonal communication, HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: How CEOs Can Drive Sales — or Kill Deals· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
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When Hiring, Emphasize Skills Over Degrees
The best leaders know that a person’s skillset and their willingness to learn are more important than the degree they have. Ginni Rometty, former Chairman and CEO of IBM, understands this deeply. She spearheaded a company-wide shift to skills-based hiring and development during her tenure. In this episode, Rometty’shares how her mother’s commitment to education helped her family overcome adversity and inspired her personal approach to talent management. She also discusses why a skills-first mindset is critical to building resilient teams and organizations. Key episode topics include: upskilling, continuous learning, personal growth, organizational culture, talent development, hiring and recruitment, talent management, leadership HBR On Leadership curates the best conversations and case studies with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: IBM’s Ginni Rometty on Skill-Building and Success· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
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How to Develop Your Executive Presence
If you’re a leader or aspire to be one, you’ve probably thought about how you project confidence and competence—or, what some call your executive presence. It’s as much a vibe you give off as it is a skill you can develop. And it’s important to exhibit if you want to assure others you’re ready to lead. Megan Bock, the COO of an insurance technology company, has mastered executive presence. And Laura Sicola is a cognitive linguist who coaches executives. In this episode, Bock and Sciola discuss the key elements of executive presence and offer advice to a listener who's trying to develop it while working remotely. Key episode topics include: public speaking, leadership qualities, gender, personal growth, remote work, leadership HBR On Leadership curates the best conversations and case studies with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week. Listen to the original Women at Work episode: The Essentials: Executive Presence Find more episodes of Women at Work Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org. ]]>
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How CEO Ed Bastian Is Transforming DEI at Delta Air Lines
In December 2020, Delta Air Lines CEO Ed Bastian and his leadership team were deciding whether or not to commit to recruiting, hiring, training, and advancing one million Black Americans into stable, well-paid jobs over the next decade, as part of the OneTen coalition. But if Delta joined, Bastian faced a key challenge: how could he make the airline truly inclusive and create systemically equal access to career opportunities? In this episode from 2023, Harvard Business School professor Linda Hill explains how Bastian shifted Delta’s talent architecture to prioritize skills over four-year degrees and how he created new apprenticeship programs to recruit entry-level employees. Hill studied Bastian’s efforts to transform Delta for a case study. She also explains why Bastian prioritized front-line employees for internal promotions, instead of recruiting new talent externally. Key episode topics include: leadership, hiring and recruitment, diversity and inclusion, corporate social responsibility, airline industry, talent, recruiting, career. HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original Cold Call episode: Building a More Equitable Culture at Delta Air Lines (2023)· Find more episodes of Cold Call· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
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How to Give Your Team the Feedback They Actually Need
How does critical feedback affect your team’s success? Researchers Marcus Buckingham and Ashley Goodall argue that many managers invest too much energy in correcting weaknesses. Instead, they encourage leaders to focus on developing employees’ strengths.Buckingham and Goodall are the authors of the book, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World and the HBR article “The Feedback Fallacy” In this episode, they explain how to lead more effective conversations about performance by focusing on what your team members do best. Key episode topics include leadership, giving feedback, managing people, performance indicators. HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: What Managers Get Wrong About Feedback (2019)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Leadership isn’t a trait, it’s a set of skills.
Whether you’re managing up or motivating a team, HBR On Leadership is your destination for insights and inspiration from the world’s top leadership practitioners and experts.
Every Wednesday, the editors at the Harvard Business Review hand-picked conversations and case studies with global business leaders, management experts, academics, from across HBR to unlock the best in those around you.
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