Transparency Talks

Leaky roofs and failing alarms create risk and erode trust. Episode 2 shows how stronger facilities and a $2B investment can deliver real improvements, with Justin Thornton explaining why the best fixes come from the people closest to the work.

Episode one brings Director Marshall and Deputy Director Smith together to discuss the brotherhood, real leadership, and the challenges they inherited within the Bureau. They reflect on the weight, the wins, and the pressure of driving change.Episode one outlines the new standard of leadership: doing the right thing, setting the tone, and defining what will be valued, tolerated, and expected moving forward.