Policing Matters

Most agencies have a communications plan — until the plan becomes the incident. In this episode of the Policing Matters podcast, host Jim Dudley digs into a reality many departments don’t fully plan for: what happens when cellular networks overload, land mobile radio coverage breaks down and agencies struggle to communicate at the very moment demand is highest. Jim is joined by LAPD Commander Randy Goddard, the acting commanding officer and chief information officer for the department’s Information Technology Bureau. Goddard also served as an incident commander during the Palisades fire and will lead LAPD’s Incident Management Team 1 for upcoming global events, including the 2026 FIFA World Cup and the 2028 Olympic and Paralympic Games. He explains what unified command looked like when key systems failed, why “coverage” is not the same as “capacity,” and what redundancy and manual backups need to look like in modern policing. Commander Goddard is a featured contributor to Police1’s “26 on 2026: A police leadership playbook.” Download your copy here. About our sponsor This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

Every officer remembers that first call where nothing went according to plan. Voices raised, emotions running hot and no checklist that fully fits the moment. Policing demands more than memorized scripts and policy citations. It requires presence, awareness and the ability to read a room in real time. On this episode of the Policing Matters podcast, we explore why those human skills matter more than ever and how officers can develop them without sacrificing professionalism or safety. Jim Dudley is joined by Sergeant Alex Mann of the Norfolk County (Mass.) Sheriff’s Office in Massachusetts, author of “The Law of Improv for First Responders.” With nearly three decades in corrections and more than a decade performing improv and stand-up comedy, Mann has developed a training approach that blends improv principles with real-world law enforcement communication. His work focuses on presence, adaptability and intentional action, helping officers navigate high-stress encounters, mental health crises and everyday conflicts with greater confidence and control. About our sponsor This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

When a hiker goes missing, the public often pictures helicopters and grid searches. Former National Park Service protection ranger and author Andrea Lankford says the reality is more complicated and more human: one-person patrols hours from backup, perishable rope and medical skills, families living in limbo, and a growing ecosystem of online sleuths and volunteer searchers who sometimes find what agencies miss. In this episode of Policing Matters, host Jim Dudley speaks with Lankford about what “the thin green line” looks like in practice and what her investigation into three Pacific Crest Trail disappearances taught her about technology, teamwork and trust. About our sponsor This episode of the Policing Matters podcast is brought to you by LVT, the mobile surveillance solution trusted by public-sector leaders nationwide. LVT’s solar-powered mobile surveillance units put eyes and AI analytics where fixed cameras can’t — parking lots, remote borders, disaster zones, and large events. Agencies using LVT have seen up to an 83% drop in parking-lot incidents and a 54% reduction in burglaries. Each unit is rapid to deploy, cloud-connected via cellular or satellite, and secured end-to-end so your team can monitor and respond in real time with fewer resources. See how LVT’s self-powered units protect communities, secure critical infrastructure and support law-enforcement operations and schedule a free trial today at LVT.com.

Real time information centers are quickly becoming the connective tissue between technology and patrol, pulling together tools like drones as first responders, automated license plate readers, fixed-camera networks, CAD and intelligence platforms to turn incoming data into decisions officers can use in the moment. The result is a shift from reactive updates to proactive situational awareness, with centers helping agencies track suspects without high-risk pursuits, tighten response decisions and support broader public safety missions. In this episode of the Policing Matters podcast, host Jim Dudley talks with Nikki Bell, RTIC manager with the Vacaville Police Department, and Andrea Cortez, RTIC manager with the Elk Grove Police Department. Bell brings 25 years in public safety, including early experience as a single-seat dispatcher in Dutch Harbor, Alaska, that shaped her focus on resourcefulness, operational empathy and “many hats” staffing. Cortez draws from an intelligence analysis background, applying the collect, vet, analyze, disseminate and feedback cycle to refine what the center pushes out. Both also help lead broader collaboration through the California RTIC Work Group and the National Real Time Crime Center Association (NRTCCA), sharing lessons learned on staffing, training, technology and community trust. About our sponsor Flock Safety works with more than 5,000 law enforcement agencies nationwide, delivering real-time intelligence through a holistic ecosystem of technology designed to keep officers safe, reduce crime, and build stronger communities. And if you’re looking for real stories from the front lines — how your peers are using these tools to shape the future of safety in their cities — tune in to Flock’s “Real Time Policing” podcast, with new episodes dropping on Wednesdays. Watch episodes on YouTube or tune in wherever you get your podcasts. Click here to view.

Ohio’s public safety challenges look like much of the country’s: violent crime concentrated among a small group of repeat offenders, the ongoing overdose crisis, and agencies asked to do more with fewer people. In this episode of Policing Matters, host Jim Dudley talks with Ohio Department of Public Safety Director Andy Wilson about how the state is pushing proactivity over reaction, using analysts and technology to build stronger cases, and flexing statewide assets like aviation and specialized units to help local agencies disrupt shootings, recover illegal guns, and reduce harm before the next call comes in. Wilson brings a prosecutor’s mindset to a statewide job. Before being appointed in December 2022 by Gov. Mike DeWine to lead the Ohio Department of Public Safety, he served as an attorney and elected prosecutor, building cases shoulder-to-shoulder with detectives and staying close to the realities of street-level policing. Today he oversees 10 divisions, nearly 4,000 employees, and a $2.5 billion budget focused on “safety, service and protection,” with an emphasis on policies that help officers in the trenches rather than making the job harder from a distance. About our sponsor This episode of the Policing Matters podcast is brought to you by LVT, the mobile surveillance solution trusted by public-sector leaders nationwide. LVT’s solar-powered mobile surveillance units put eyes and AI analytics where fixed cameras can’t — parking lots, remote borders, disaster zones, and large events. Agencies using LVT have seen up to an 83% drop in parking-lot incidents and a 54% reduction in burglaries. Each unit is rapid to deploy, cloud-connected via cellular or satellite, and secured end-to-end so your team can monitor and respond in real time with fewer resources. See how LVT’s self-powered units protect communities, secure critical infrastructure and support law-enforcement operations and schedule a free trial today at LVT.com.