Policing Matters

In 1990, New York City was a place many Americans were afraid to enter, let alone police. More than 2,600 homicides in a single year, open-air drug markets, violent subway platforms and neighborhoods ruled by fear defined daily life. What followed would become one of the most debated eras in modern policing — aggressive enforcement strategies, the expansion of stop, question and frisk, and a leadership-driven push to reclaim the streets. Decades later, those years are still argued in classrooms, courtrooms and police roll calls across the country.

On this episode of the Policing Matters podcast, host Jim Dudley is joined by NYPD Detective Tom Smith, who lived that history from the inside. Smith joined the department in 1990 and was assigned to West Harlem’s 30th Precinct, one of the city’s busiest and most dangerous commands at the time. From anti-crime plainclothes work and gun arrests to major narcotics investigations, DEA task force operations and a post-9/11 deployment to Afghanistan, Smith’s career spans local street enforcement and international investigations. He shares what policing looked like before the crime drop, how leadership and coordinated prosecution mattered, and what today’s officers face in a very different New York City.

Tom Smith is co-host of The Gold Shields Show podcast. Connect with Tom online: LinkedIn, Facebook, Instagram.

About our sponsor
This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

Running a jail can feel like a fixed equation: hire staff, manage the facility, keep order, repeat. But Pinal County (Arizona) Sheriff Ross Teeple decided the “that’s just how incarceration is” mindset was fueling the same cycle of violence, lockdowns and repeat offenders. His response was as simple as it was controversial: open an entire pod 24/7, pull the detention deputy out of direct supervision, and see whether a responsibility-based model could change behavior, culture and outcomes. The experiment became the focus of Netflix’s “Unlocked: A Jail Experiment” and sparked a larger conversation about what risk leadership looks like inside corrections.

In this episode of Policing Matters, host Jim Dudley talks with Teeple about how the plan moved from idea to execution, including stakeholder meetings, staff skepticism, and safeguards designed to keep deputies and inmates safe while still testing a real operational shift.

About our sponsor
This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

Most agencies have a communications plan — until the plan becomes the incident. In this episode of the Policing Matters podcast, host Jim Dudley digs into a reality many departments don’t fully plan for: what happens when cellular networks overload, land mobile radio coverage breaks down and agencies struggle to communicate at the very moment demand is highest.

Jim is joined by LAPD Commander Randy Goddard, the acting commanding officer and chief information officer for the department’s Information Technology Bureau. Goddard also served as an incident commander during the Palisades fire and will lead LAPD’s Incident Management Team 1 for upcoming global events, including the 2026 FIFA World Cup and the 2028 Olympic and Paralympic Games. He explains what unified command looked like when key systems failed, why “coverage” is not the same as “capacity,” and what redundancy and manual backups need to look like in modern policing.

Commander Goddard is a featured contributor to Police1’s “26 on 2026: A police leadership playbook.” Download your copy here.

About our sponsor
This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

Every officer remembers that first call where nothing went according to plan. Voices raised, emotions running hot and no checklist that fully fits the moment. Policing demands more than memorized scripts and policy citations. It requires presence, awareness and the ability to read a room in real time. On this episode of the Policing Matters podcast, we explore why those human skills matter more than ever and how officers can develop them without sacrificing professionalism or safety.

Jim Dudley is joined by Sergeant Alex Mann of the Norfolk County (Mass.) Sheriff’s Office in Massachusetts, author of “The Law of Improv for First Responders.” With nearly three decades in corrections and more than a decade performing improv and stand-up comedy, Mann has developed a training approach that blends improv principles with real-world law enforcement communication. His work focuses on presence, adaptability and intentional action, helping officers navigate high-stress encounters, mental health crises and everyday conflicts with greater confidence and control.

About our sponsor
This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

When a hiker goes missing, the public often pictures helicopters and grid searches. Former National Park Service protection ranger and author Andrea Lankford says the reality is more complicated and more human: one-person patrols hours from backup, perishable rope and medical skills, families living in limbo, and a growing ecosystem of online sleuths and volunteer searchers who sometimes find what agencies miss.

In this episode of Policing Matters, host Jim Dudley speaks with Lankford about what “the thin green line” looks like in practice and what her investigation into three Pacific Crest Trail disappearances taught her about technology, teamwork and trust.

About our sponsor

This episode of the Policing Matters podcast is brought to you by LVT, the mobile surveillance solution trusted by public-sector leaders nationwide. LVT’s solar-powered mobile surveillance units put eyes and AI analytics where fixed cameras can’t — parking lots, remote borders, disaster zones, and large events. Agencies using LVT have seen up to an 83% drop in parking-lot incidents and a 54% reduction in burglaries. Each unit is rapid to deploy, cloud-connected via cellular or satellite, and secured end-to-end so your team can monitor and respond in real time with fewer resources. See how LVT’s self-powered units protect communities, secure critical infrastructure and support law-enforcement operations and schedule a free trial today at LVT.com.