FINRA Unscripted

The FINRA Investor Education Foundation’s National Financial Capability Study is an expansive source of data and insights about the financial lives of U.S. adults. Conducted every three years, this wide-ranging research effort includes the Investor Survey, an in-depth exploration of the attitudes, behaviors, knowledge and experiences of retail investors across the country.
In December, the FINRA Foundation published the latest iteration of the survey, titled "Investors in the United States: Results from the FINRA Foundation’s National Financial Capability Study." Drawing on responses from nearly 3,000 respondents in the U.S. with non-retirement investment accounts, the latest edition builds on previous Investor Survey reports, conducted every three years since 2015.
On this episode of FINRA Unscripted, FINRA Foundation President Gerri Walsh, the Foundation's Research Director Gary Mottola, and Senior Researcher Olivia Valdes discuss the study's wide-ranging findings and implications.
Resources mentioned in this episode:
The National Financial Capability Study (NFCS)
Investors in the United States A Report of the National Financial Capability Study
State-by-State NFCS
Investing Knowledge Quiz
Ep. 176: National Financial Capability Study: Key Trends and Insights
You Know More Than You Think: Unrealized Knowledge in “Don’t Know” Responses to Financial Knowledge Questions
2026 FINRA Annual Regulatory Oversight Report
BrokerCheck
Social Media Key Topics Page

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The Annual Regulatory Oversight Report is one of FINRA’s most valued resources for member firms—and this year, we're publishing it earlier than ever in response to member feedback. The 2026 Report features insights on cyber-enabled fraud, senior investor protection, generative AI, and much more. It also reflects our FINRA Forward commitment to empowering member firm compliance by sharing intelligence from across our Regulatory Operations.
This episode features four FINRA leaders: Ornella Bergeron, Senior Vice President, Risk Monitoring, and Acting Head of Member Supervision; Bill St. Louis, Executive Vice President and Head of Enforcement; Feral Talib, Executive Vice President and Head of Market Oversight; and Bryan Smith, Senior Vice President and Acting Head of Strategic Intelligence. They discuss takeaways from the report, and how firms can leverage its effective practices and research to strengthen their compliance programs.
Resources mentioned in this episode:
2026 Regulatory Oversight Report
FINRA Forward
FINRA Crypto and Blockchain Education Program
Blog Post: FINRA Forward’s Rule Modernization—An Update
Blog Post: Vendors, Intelligence Sharing and FINRA’s Mission
Blog Post: FINRA Forward Initiatives to Support Members, Markets and the Investors They Serve
SEC Regulation Best Interest (Reg BI)
5310. Best Execution and Interpositioning
Ep. 168: Investing Wisely in 2025: Avoiding Scams and Achieving Your Financial Goals
Ep. 173: Vendor Vigilance: Navigating Third-Party Risk
Ep. 177: Previewing FINRA’s Crypto and Blockchain Education Program
Ep. 180: Building Cybersecurity Resilience Through FINRA Forward

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As a self-regulatory organization, engagement with member firms is vital to FINRA’s success. On this episode, we highlight engagement opportunities, provide insight into how FINRA is listening and taking action on what we're hearing, and encourage even more listeners to get actively involved in FINRA's outreach.
FINRA Senior Vice President Kayte Toczylowski is joined by two current FINRA regional committee members: Serving on FINRA's Midwest regional committee, Margaret Dubil, Director of Surveillance for Stifel, Nicolaus & Company, and Stifel Independent Advisors; and serving on the New York regional committee, Peter Garcia, Head of Business Development and Controls at Rabobank and Officer of Rabo Securities USA, Rabobank's U.S. broker- dealer. The two provide firsthand experience on engaging with FINRA.
Resources mentioned in this episode:
FINRA Forward
FINRA Crypto and Blockchain Education Program
Blog Post: FINRA Forward’s Rule Modernization—An Update
Blog Post: FINRA Forward Initiatives to Support Members, Markets and the Investors They Serve
FINRA Conferences and Events
2025 Involvement and Election Process Overview
FINRA Engagement Portal
FINRA Advisory Committees

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Today's cybersecurity threats aren't isolated incidents—they are sophisticated operations orchestrated by organized criminals and even nation states. This new reality demands we respond not as individual organizations, but as a unified industry with shared intelligence and coordinated defenses. Through FINRA Forward, we are applying this perspective to create practical tools that firms can use to protect themselves and their clients from emerging threats. 
On this episode, we explore the topic with Bryan Smith, FINRA’s Senior Vice President of Complex Investigations and Intelligence; Brita Bayatmakou, Vice President of Strategic and Threat Intelligence; and Jason Beachy, Vice President of the Cyber and Analytics Unit. Our guests discuss how FINRA is working to provide firms with the intelligence, preparation, and collaborative tools they need to better protect themselves and their customers in an increasingly complex threat landscape. These efforts include workshops and tabletop exercises, the Cyber and Operational Resilience program, and our forthcoming Financial Intelligence Fusion Center.
Resources mentioned in this episode:
FINRA Forward
FINRA Crypto and Blockchain Education Program
Blog Post: FINRA Forward’s Rule Modernization—An Update
Blog Post: Vendors, Intelligence Sharing and FINRA’s Mission
Blog Post: FINRA Forward Initiatives to Support Members, Markets and the Investors They Serve
Ep. 177: Previewing FINRA’s Crypto and Blockchain Education Program
FIFC Email: [email protected]

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Small firms face unique challenges. The regulatory landscape is evolving rapidly. And the conversation between regulators and the regulated is more important than ever. How does FINRA ensure that small firm voices are heard? How do small firms navigate an increasingly complex environment while serving their clients effectively? 
On this episode, we bring you a conversation between FINRA President and CEO Robert Cook and Small Firm Advisory Committee (SFAC) Chair Preston Haxo from FINRA's Small Firm Conference in Dallas on Oct. 9. The two explored the vital role of the SFAC, the ongoing progress of our FINRA Forward initiatives, the practical ways small firms can engage with FINRA, and more.
Resources mentioned in this episode:
FINRA Forward
Small Firm Advisory Committee (SFAC)
FINRA Small Firm Helpline
The Small Firm Briefing
FINRA Crypto and Blockchain Education Program
Reg Notice 25-13: Form U4 Recordkeeping Requirements
Reg Notice 25-07: The Modern Workplace
Reg Notice 25-06: Capital Formation
Reg Notice 25-04: Rule Modernization
Blog Post: FINRA Forward’s Rule Modernization—An Update
Blog Post: Vendors, Intelligence Sharing and FINRA’s Mission
Blog Post: FINRA Forward Initiatives to Support Members, Markets and the Investors They Serve
Ep. 177: Previewing FINRA’s Crypto and Blockchain Education Program

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