Keynote: The "Moments that Matter" Approach to Patient-Centered Care With Ryan Smith
April 24, 2025: Ryan Smith, SVP, Chief Digital and Information Officer at Intermountain Health, explores how healthcare organizations can balance innovation with mounting cost pressures. What does it take to maintain patient-centricity amid such massive digital transformation? Ryan reveals Intermountain's framework of organizing patient touchpoints as "moments that matter" across seven stages of the patient journey, while also discussing their deployment of over 4,000 automation bots and vision for "agentic AI." As clinician burnout and staffing shortages loom large across healthcare, how might Smith's approach to balancing governance with innovation culture help address these industry-wide challenges?
Key Points:
06:44 Patient-Centric Care
10:05 AI: More Than a BuzzWord
14:18 Cybersecurity in Healthcare
18:07 Operational Change Management
25:08 Future Challenges and Opportunities
29:17 Speed Round
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Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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33:07
Interview In Action: The Digital Backbone for Your Future Innovation with Justin Marron
April 23, 2025: Justin Marron, CEO of Strategic Venue Partners, discusses how his team brings hospital system infrastructure into the present and opens the door to innovation's future. What happens when hospital connectivity systems fail to meet the demands of modern healthcare technology? Justin illustrates how Strategic Venue Partners transforms healthcare for the ever-increasing data demands of AI and real-time patient care. This episode addresses everything from 5G implementation to CBRS private networks, positioning healthcare facilities for seamless clinical and operational workflows.
Key Points:
05:05 Enabling Future Innovation
08:36 Healthcare Wireless Upgrades
14:25 Client Success Stories
20:43 Future Aspirations and Industry Impact
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Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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23:28
Flourish: "Never Truly Stuck" - Resilience and Authenticity with Author Michelle Moffitt
April 21, 2025: Michelle Moffitt, leadership coach, counselor, and author of "Cracked Open," shares her path from being trapped in a high-control religious system and a controlling marriage to finding her authentic voice and purpose. Michelle delves into the essence of resilience as more than just perseverance—it's about creating meaningful support systems and making incremental progress while honoring our whole selves. The conversation examines how leaders can foster psychological safety in workplaces, the power of emotional awareness, and the liberating realization that we're never truly stuck in our circumstances.
Read the Preview or Order “Cracked Open”
Key Points:
01:23 Michelle's Journey and Challenges
07:50 Challenges and Support Systems
15:02 Mindset and Resilience
19:59 Michelle's Future and Reflections
22:16 Lightning Round
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Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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24:36
Interview In Action: Democratizing the Innovations Hospitals Need with Jason Taylor
April 18, 2025: Jason Taylor, CGO from Panda Health, explores the pressing challenges facing healthcare systems in the uncertain economic landscape of today. How are health systems navigating potential Medicaid cuts and declining elective procedures while balancing innovation needs? Jason reveals how organizations are shifting from purchasing "cool new toys" to rationalizing existing budgets and application stacks without compromising patient care. The conversation delves into Panda Health's approach of democratizing knowledge across healthcare systems, connecting those with similar challenges to share lessons learned. Key Points:01:47 The Uncertainties of Healthcare04:16 Technology Implementation06:52 Pandas Social Intelligence12:20 Organizational Change Management X: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
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16:39
Keynote: Zero Trust Hospital Webinar with Ryan Winn and Tamer Baker
April 17, 2025: Ryan Winn, CISO at AdventHealth, and Tamer Baker, Healthcare CTO at Zscaler, discuss zero-trust solutions and questions in this webinar recording. The conversation explores AdventHealth's remarkable four-month implementation journey and the surprising benefits beyond security they've discovered. They discuss practical approaches to medical device security, strategies for gaining organization-wide buy-in, and why framing security initiatives as business enablers rather than technical mandates leads to success. As healthcare organizations face mounting technical debt and evolving threats, this discussion offers a refreshing roadmap to simplification and a more secure environment.
Key Points:
08:48 Zero Trust Hospital: Concepts and Implementation
13:42 Challenges and Opportunities in Zero Trust
21:19 The Impact of Zero Trust on Patient Care
27:49 Implementing Zero Trust
33:58 Final Thoughts and Q&A
Want to get your copy of the new book "Zero Trust Hospital: The CXO Vision" by Zscaler?
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Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
“This Week Health: Conference” captures the essence and energy of attending a premier health technology conference designed specifically for health systems. With a rich lineup of shows like UnHack (the Podcast), TownHall, Keynote, and various sponsored content, this channel serves as a gathering place for innovative thinkers and industry leaders to share transformative ideas. Hosted by Bill Russell, Drex DeFord, and Sarah Richardson—all of whom have firsthand experience in the trenches of health IT leadership—each episode fosters the spread of knowledge and the formation of new connections. By bridging geographical divides, we help ensure that breakthroughs in one part of the country can enhance healthcare delivery nationwide. Subscribe today to join a vibrant community working together to make healthcare more connected and informed, accessible wherever you listen to podcasts.
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