The Perfect RIA

In this episode, Jamie discusses the concept and implementation of Surge, as well as when is the most appropriate time for Surge meetings. Surge is a time-blocking strategy that allows advisors to optimize their schedules and deliver value to clients. Jamie shares the origins of Surge and how it has evolved over the years within their office. She's also sharing a detailed surge schedule that includes specific months for surge periods based on when it works best for the client and allows them to be at their best.
Encore Episode: The Perfect Surge Dates

In this conversation, Kyle Willis and Matt discuss the intersection of AI tools and virtual assistants, emphasizing the importance of combining both for optimal productivity. They explore how AI can complement human assistants, the significance of identifying problems to solve, and the investment required in training assistants. The discussion also highlights the ROI of trustworthiness and reliability in business relationships, ultimately advocating for a strategic approach to delegation. In this conversation, Kyle Willis shares insights on the effective use of assistants in professional settings, emphasizing the importance of building trust, communication, and accountability. He discusses the gradual process of training assistants to handle tasks in a personalized manner, the significance of regular check-ins, and the value of delegation. The conversation also touches on the role of AI tools in enhancing productivity while maintaining a personal touch in communication.
Maximizing Productivity with AI and Delegation With Kyle Willis
Resources in today's episode:
Resources:

- Matt Jarvis: Website | LinkedIn
- Kyle Willis: Website | LinkedIn
- Learn More about our Coaching Programs
- https://resources.belaysolutions.com/theperfectria

In this episode, Micah and Matt discuss the intricacies of client communication, particularly when clients express urgent concerns about their investments. They emphasize the importance of understanding the emotional underpinnings of client fears and the necessity of effective communication strategies. The conversation covers the significance of preparing for client calls, the pitfalls of email communication, and the need to address clients' real concerns rather than just the surface issues they present. In this conversation, Micah Shilanski and Jarvis discuss effective phone etiquette, the importance of building rapport with clients, and how to address their concerns while aligning with their financial goals. They emphasize the need to understand client fears, especially regarding market fluctuations, and the importance of maintaining alignment in client relationships. The discussion also touches on how to handle clients who may have extreme concerns and the importance of providing options to address those concerns.
It's The End Of The World… What Do We Do?  [Episode 349]
Resources in today's episode:
- Micah Shilanski: Website | LinkedIn
- Matt Jarvis: Website | LinkedIn
- Learn More about our Coaching Programs

In this episode, Micah and Matthew discuss the critical role of content creation for financial advisors. They emphasize that all advisors produce content, but the best ones have systems in place to utilize it effectively. The conversation covers the importance of internal training, overcoming barriers to content creation, and the necessity of consistency and iteration in building a content library. They also highlight the significance of engaging with clients through content and provide actionable steps for new advisors to start creating their own content.
Why Every Advisor Needs to Create Content [Episode 348]
Resources in today's episode:
Resources
- Micah Shilanski: Website | LinkedIn
- Matt Jarvis: Website | LinkedIn
- Learn More about our Coaching Programs

In this episode of the TPR podcast, Matthew interviews Brian Hanks, founder of Dental Buyer Advocates and author of multiple books on dental practice acquisition. They discuss the unique challenges faced by new dentists, the importance of transparency during business transitions, and the ethical responsibilities of business owners. Brian shares insights from his experience in helping dentists navigate the complexities of buying practices, emphasizing the need for honesty with staff and the value of sharing knowledge through writing. The conversation also touches on the discipline required to succeed in business and the personal growth that comes from overcoming challenges.
The Ethics of Business Transitions With Brian Hanks
Resources in today's episode:
- Micah Shilanski: Website | LinkedIn
- Brian Hanks: Website | LinkedIn
- Learn More about our Coaching Programs