112 episodes
$14M to $55M: How Lindus Used This CRM To Scale Fast | Alex Lindus & Lindsay Van Keuren
04/20/2026 | 1h 39 mins.Dmitry talks to Alex Lindus & Lindsay Van Keuren about how they created their own CRM while working at Lindus Construction, and their decision to launch it publicly.
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Dmitry’s coaching program: https://roofing-school.com
Have a question? Text me: 612-558-4881
Connect with Dmitry: https://dmitrylipinskiy.com/
Contractors I recommend: https://directorii.com
Best Deals on Underlayment: https://BemDirect.com
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Insights
01:07 – Introduction and moving from construction to technology
01:56 – Scaling Lindus Construction from $14M to $55M using technology
04:02 – How Contractor Flow helps owners avoid working 80-hour weeks
05:14 – Lindsey's transition from Director of Marketing to COO of Contractor Flow
08:02 – Why Salesforce is considered the best CRM for scaling
09:32 – Salesforce vs. competitors and the power of custom objects
10:45 – Tracking key performance indicators (KPIs) and the importance of closing rates
12:14 – Moving from manual data entry to automated "data capture"
13:59 – The difficulty of change management for contractors
19:12 – The "Sandbox" feature: Testing changes without disrupting live business
22:52 – When is the right moment for a profitable business to implement technology?
24:22 – Case study: Doubling revenue with better reporting and real-time data
30:04 – Using accountability platforms to track production efficiency
35:16 – Separating product families to identify true profit margins
40:54 – Solving the QuickBooks integration headache with bi-directional syncing
55:07 – Data security and why major banks trust the Salesforce platform
01:07:59 – Using AI bots to prove seasonality shouldn't dictate marketing budgets
01:19:09 – The importance of niche focus: Why "less is more" in product lines
01:23:05 – The "Crawl, Walk, Run" approach to implementing complex systems
============================- Dmitry talks to insurance attorney Steve Badger.
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Sponsor of This Episode
GoNano: https://gonano.com/en/partners/roofing-insights
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Today's guest:
Steve Badger
Zelle Law Firm: https://www.zellelaw.com/
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Dmitry’s coaching program: https://roofing-school.com
Have a question? Text me: 612-558-4881
Connect with Dmitry: https://dmitrylipinskiy.com/
Contractors I recommend: https://directorii.com
Best Deals on Underlayment: https://BemDirect.com
============================ - Dmitry talks to former Sales Rep Ken Koch about what's really going on at Evolve Construction and the investigations against them.
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Dmitry’s coaching program: https://roofing-school.com
Have a question? Text me: 612-558-4881
Connect with Dmitry: https://dmitrylipinskiy.com/
Contractors I recommend: https://directorii.com
Best Deals on Underlayment: https://BemDirect.com
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Insights
0:00:01 Starting in the roofing industry in 2005
0:01:45 Working with billionaire LC Nasdaq and Aspen Contracting
0:03:15 Generating $19.5 million in sales in just 45 days
0:03:55 Surviving a 10,000-pound truck running over his head
0:04:34 Dying seven times and experiencing the "other side"
0:04:54 A three-hour conversation with Jesus about life's purpose
0:08:28 Spiritual revelations and 77 missing books of the Bible
0:10:12 Analyzing the "10,000ft view" of industry profitability
0:13:46 Facing a lawsuit from Evolve Construction with 21 others
0:15:07 Concerns over 35% cancellation fees and nationwide sales calls
0:18:09 Investigating industry fraud with the FBI in Omaha
0:21:20 Exposing unethical business models and forged documents
0:25:35 Estimates of thousands of canceled roofing contracts
0:37:15 Claims of company payroll being handled via Cash App
0:43:09 The multi-billion dollar impact of theft on middle-class Americans
0:50:00 Final message: Choosing love and compassion over "dirty" business
============================ - Dmitry talks to Brian McSteen about his battle against leadership at the Better Business Bureau (BBB) after 10 years with an A+ rating went down the drain.
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Today's guest:
Brian McSteen
McAllen Roofing: https://mcallenroofing.com/
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Dmitry’s coaching program: https://roofing-school.com
Have a question? Text me: 612-558-4881
Connect with Dmitry: https://dmitrylipinskiy.com/
Contractors I recommend: https://directorii.com
Best Deals on Underlayment: https://BemDirect.com
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Insights
00:00 – Coming Up...
01:00 – Brian McSteen Background
02:02 – How He Got Accredited with the BBB
04:20 – Is the BBB Rating System Manual?
05:07 – Becoming an Advocate & Joining the Board
07:22 – The Houston BBB President
08:01 – Challenging BBB Policies (Door-to-Door Ban)
10:10 – Conflict Escalates with BBB Leadership
12:33 – Impact on Leads, Revenue & Reputation
14:13 – Legal Action & Escalation to Higher Authorities
17:30 – Massive Business Losses After Storm Opportunity
19:55 – Questioning Leadership & Credibility
20:29 – Final Thoughts on Power, Influence & Accountability
============================ - Dmitry talks to Ed Pain and David Stodolak about marketing trends, what makes contractors successful, and how to tell the difference between real vs. "junk" leads.
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Today's guest:
Ed Pain and David Stodolak
Connecting The Dots: https://connectingdotsllc.com
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Dmitry’s coaching program: https://roofing-school.com
Have a question? Text me: 612-558-4881
Connect with Dmitry: https://dmitrylipinskiy.com/
Contractors I recommend: https://directorii.com
Best Deals on Underlayment: https://BemDirect.com
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About Roofing Insights Podcast
Frank conversations with Dmitry Lipinskiy and roofing industry leaders. Watch video episodes and more on our YouTube channel: https://bit.ly/RoofingInsights
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