NCSEA On Location

On this week’s episode of On Location, join Tammy Pearson(YoungWilliams) as she hosts the co-chairs of the  NCSEA U Committee, Michele Christello (IV-D Director of the Massachusetts Department of Revenue, Child Support Services Division) and John Hurst (Government Services Consultant with GreenCourt Technologies).  They dive into the history, impact, and selection process behind NCSEA U, an elite educational initiative established in 2013 for leaders and emerging leaders in the child support community. Listeners will learn exactly what the selection committee looks for in candidates—highlighting the immense power of a sincere, well-crafted application—and how the program has shaped over four hundred professionals across fifteen total cohorts. The discussion also previews the upcoming classes with thirty attendees at the Leadership Symposium in Louisville, KY, outlining both the classroom expectations and the virtual pre- and post-sessions. Finally, the episode offers invaluable, practical advice for future applicants on how to strengthen their profiles and successfully articulate their value for the next round of applications.
And if you have not registered for the 2026 NCSEA Leadership Symposium in Louisville, Kentucky, we would encourage you to register and attend.  It’s going to be a greatopportunity for professional development and networking with other child support professionals. Simply go to the Leadership Symposium website to find information on how to register.

On this episode of On Location, join host David Kilgore (CGITechnologies and Solutions) and guests Kristen Donadee (IV-D Director, California Department of Child Support Services) and Hannah Roots (Attorney at Law).  They highlight the vital work and goals of the NCSEA International Subcommittee, a dedicated group fostering partnerships with jurisdictions across the world to elevate international advocacy. Byfocusing on their core work of professional development, they equip practitioners with the global insights needed to navigate complex, cross-border cases. Ultimately, their mission is about breaking down barriers to discover how they can provide better, more seamless support and services to families around the world.

On this week’s NCSEA On Location, Tim Lightner (Courtland Consulting) is joined by Kelly Micka (Information Technology Senior Manager, NTT DATA Services), Connie Chesnik (NCSEA President; Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and Theresa Emig (Senior Manager, Maximus Inc.). Get ready as they preview this year’s NCSEA Leadership Symposium, giving you an exclusive look at the planned plenaries, workshops, learning labs, virtual experiences, NCSEA service project and local attractions.  You don’t want to miss this podcast or the live person conference event!
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The future of family support requires us to look far beyondtraditional numbers and system practices. In the conclusion of this special two-part feature, our national human services panel returns to explore how the evolving definition of modern families is reshaping everything from "parentage" to programmatic success. Join Tammy Pearson (YoungWilliams) and Tim Lightner (Courtland Consulting) as they dive into a critical discussion on why we must move past outdated federal performance measures—embracing the philosophy that "what we measure determines what we build"—and explore the urgent need for comprehensive technologymodernization across child support, Medicaid, and child welfare systems. Coming to you from Colorado, Michigan, Wisconsin, Wyoming, North Carolina and Alaska, welcome back to Reggie Bicha (President/CEO American Public Human Services Association – better known as APHSA), Erin Frisch (Senior Deputy Director, Economic Stability Administration with the State of Michigan), Connie Chesnik (Administrator, Division of Family and Economic Security at WisconsinDepartment of Children and Families) and Kristie Gordy (Social Services Administrator for the Wyoming Department of Family Services) as they continue the conversation.
 
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The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature, national human services leaders come together to map out the next generation of family support. Discover how modern agencies are breaking down traditional silos to connect families with comprehensive services that build true economic self- sufficiency. We are pleased to have on today’s podcast Reggie Bicha (President/CEO American Public Human Services Association – better known as APHSA), Erin Frisch (Senior Deputy Director, Economic Stability Administrationwith the State of Michigan), Connie Chesnik (Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and Kristie Gordy (Social Services Administrator for the Wyoming Dept of Family Services).
And don't forget to listen next week for Part 2 of The Next 50 Years: The Importance of Lifting Families Up.
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