Becker’s Healthcare Podcast

In this episode, Crystal Broj, CPDHTS, Enterprise Chief Digital Transformation Officer, Medical University of South Carolina, discusses how MUSC is using AI, automation, and digital tools to improve patient access, streamline operations, and reduce workforce burden. She shares lessons from scaling voice AI across the enterprise, the importance of workflow redesign and governance, and her vision for a future where AI agents work seamlessly alongside healthcare teams.

This episode recorded live at the Becker’s 16th Annual Meeting features Royce Brown, President and Chief Executive Officer, AdventHealth Lake Wales. He discusses creating a unified organizational culture, investing in leadership development and executive coaching, and why curiosity, observation, and strong people connections are essential to making better decisions in a data-rich healthcare environment.

In collaboration with Insight Global.

In this episode, Allen Hsiao, MD, FAAP, FAMIA, Chief Health Information Officer at Yale School of Medicine and Yale New Haven Health, joins the podcast to discuss the growing impact of AI on clinical care and healthcare operations. He shares insights on building effective AI governance frameworks, scaling innovation responsibly, and identifying the greatest opportunities for future growth as healthcare organizations continue to embrace digital transformation.

In this episode, David L. Callender, MD, President & CEO, Memorial Hermann Health System, reflects on his leadership journey, lessons learned from navigating major challenges including Hurricane Ike, and the importance of mission-driven healthcare leadership. He also shares insights on succession planning, community engagement, and why health systems must look beyond their walls to improve the health of the populations they serve.

This episode recorded live at the Becker’s 16th Annual Meeting features James Hereford, President and Chief Executive Officer, Fairview Health Services, Fairview Health Services. He discusses navigating complex leadership challenges, the need for healthcare organizations to help shape the future of care delivery, and how leaders can create clarity, accountability, and purpose while embracing transformative technologies like AI and precision medicine.

In collaboration with Insight Global.