Becker’s Healthcare Podcast

In this episode, Katie Haifley, Senior Director of Product at NRC Health, and Tanya Hammon, Director of Experience at Parkview Health, discuss how ambient AI is enhancing leader rounding by reducing documentation burdens, capturing deeper patient insights, improving service recovery opportunities, and strengthening patient-provider connections. 

This episode is sponsored by NRC Health.

This episode recorded live at the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference features Dr. Kevin Bozic, Professor and Chair, Surgery and Perioperative Care Department, Dell Medical School at UT Austin. He discusses leading through rapid growth, preserving organizational culture, and why purpose, adaptability, and mission alignment are essential for long-term success in healthcare.

In this episode, Maria Sexton, MBA, CISSP, CRISC, CDPSE, Senior Vice President and Chief Information Officer at University Health System, joins the podcast to discuss the growing need to expand patient access and deliver more seamless healthcare experiences. She shares insights on emerging developments shaping the industry and explains how rapid experimentation and innovation are helping organizations adapt, improve operations, and better meet the needs of patients and care teams.

In this episode, Jeff Ellman and Michael Krasman of UrbanBound discuss how technology, AI, and smarter relocation strategies are helping healthcare systems attract top talent, reduce costs, and improve the employee experience. They also share insights on innovation, workforce challenges, and lessons learned from building and scaling successful businesses.

In this episode, Karla Mills, Vice President of Product Innovation, Surescripts, discusses how health plans can use medication data as an early signal to identify risk, prioritize new members, and improve care management. She shares practical strategies for preparing ahead of enrollment surges and leveraging existing programs to drive better outcomes and operational performance. For more information, please check out our website: https://surescripts.com/who-we-serve/health-plans