Becker’s Healthcare Podcast

What if better training could directly translate to measurable ROI? At Access Community Health Network (ACCESS), it does. With a training team of just four, ACCESS is doing exactly that by following three guiding principles: collaborating early, keeping feedback flowing, and always designing training around the why.By leveraging uPerform to build immersive, simulation-based training for Epic’s MyChart, Care Everywhere, and Compass Rose, the team has achieved remarkable results: 15–25% reduction in claim denials, 30% drop in help desk requests,15–20 minutes saved per prior authorization, totaling over 130 hours saved each month.Join Reece from uPerform as she talks with ACCESS’s training innovators about how they cracked the efficiency equation -- turning limited resources into measurable time and cost savings, empowering clinicians with confidence, and redefining how training drives performance and patient satisfaction.This episode is sponsored by uPerform.

In this episode, Rebecca Napier, Vice President of Finance and Administration at the University of New Mexico Health Sciences Center, shares how the institution is addressing healthcare worker shortages and expanding access across the state. She discusses innovative planning for a new medical school facility and strategies to align internal and external stakeholders for long-term impact.

In this episode, Jeremy Stephens, Chief Human Resources Officer and Executive Vice President at Tidelands Health, shares how the organization is reducing reliance on travelers, developing a robust student pipeline, and preparing for growth through new facilities and expanded partnerships. He discusses strategies for talent development, workforce engagement, and community-focused healthcare.

In this episode, Cheryl Reinking, DNP, RN, NEA-BC, DipACLM, Chief Nursing Officer at El Camino Health, discusses how strategic investment in nurse education, career pathways, and workforce development is improving retention, safety, and patient care outcomes.

In this episode, Scott Becker outlines 12 key forces reshaping healthcare, including physician shortages, rising costs, payer dominance, widening gaps between health systems, and more.