Becker’s Healthcare Podcast

In this episode, Jeff Flaks, CEO of Hartford HealthCare, shares how the organization is leveraging AI, virtual care, remote monitoring, and a new partnership with Memorial Sloan Kettering Cancer Center to expand access, improve quality, and make care more human and affordable. He outlines a bold vision focused on being the best at getting better while navigating policy and operational headwinds.

In this episode, Karen Walker Johnson, Chief Executive Officer of Clever Care Health Plan, discusses how culturally competent, value based care is reshaping Medicare Advantage. She shares insights on strengthening provider trust, investing in community based engagement, and advocating for quality metrics that recognize cultural competence to improve outcomes and affordability.

In this episode, Stephen Merz, Vice President and Chief Operating Officer of Sheppard Pratt Solutions, shares how partnering with health systems to integrate behavioral and physical care, improve access, and strengthen financial sustainability can help communities expand much needed mental health services nationwide.

In this episode, Dr. Mark Mabus, Chief Medical Informatics Officer at Parkview Health, shares how his team rapidly scaled generative AI across clinical and revenue cycle operations, driving efficiency, reducing burnout, and strengthening ROI. He also discusses governance, provider adoption, and expanding equitable access to AI tools across rural communities.

In this episode, Courtney Holladay, VP and Chief Learning Officer at The University of Texas MD Anderson Cancer Center, shares how the organization embeds leadership development across its 27,000 person workforce to improve engagement, patient experience, and research impact. She discusses cultivating leadership early, breaking down silos, and making development a strategic lever in the mission to eliminate cancer.