Becker’s Healthcare Podcast

In this episode, Neil J. Farber, MD, Retired Physician and Medical Researcher and Author, discusses the healthcare crisis, including physician burnout, shrinking provider capacity, worsening access and the impact of administrative demands on patient care. He also shares insights from his upcoming book, Treating a Broken System: A Physician’s Cure for the Healthcare Crisis, and explores potential solutions to the healthcare workforce shortage.

In this episode, Hannah Galvin, MD, FAAP, FAMIA, CHCIO, CDH-E, Chief Health Information Officer at Cambridge Health Alliance, discusses the shift from AI pilots to enterprise-wide implementation, including governance, evaluation, patient trust and equity. She also shares lessons from Cambridge Health Alliance’s AI initiatives and advice for emerging healthcare technology leaders.

In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist is building a strong remote culture while preparing revenue cycle teams for the challenges ahead.

In this episode, Rhiannon Doherty, DHA, APRN, Director of Usability and Clinical Optimization at Baptist Health, shares how human-centered design, change management and frontline engagement helped drive adoption during a major EHR communication transition. Moderated by Stephanie Lahr, MD, Chief Medical Officer at uPerform, the conversation explores turning resistance into insight and putting users first.

This episode is sponsored by uPerform.

In this episode, Peggy Duggan, MD - EVP, Chief Physician Executive and Chief Medical Officer, Tampa General Hospital, discusses addressing physician burnout by reducing administrative friction, using ambient AI and creating space for physicians to lead improvement efforts. She also shares how transparent data and a shared focus on patient outcomes can align physicians across different employment models.