The Payments Show Podcast

• Fan Dollars, Creator Smiles: destream’s Payments Platform for Content Creators - with Tachat Igityan

  In episode 100 of The Payments Show Podcast, I spoke to Tachat Igityan who is the Founder of destream.destream is a financial platform for content creators which revolutionises the way content creators receive payments and donations.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/100 Summary of topics discussed:(01:41) - Guest Introduction: Tachat Igityan (Founder, destream)(03:52) - Payment Challenges Faced by Content Creators(05:27) - Origin Story: Frustrations as a Donator(07:05) - Abundance of Tools... Nothing for Payments(09:23) - Creators Are Not Traditional "Merchants" (11:23) - Creators Are Not "Startups" Either!(12:51) - Terms & Conditions vs Legal Compliance(13:50) - First-Party Fraud (Friendly Fraud)(19:03) - The Solution: Payment Links and more(22:52) - Hassle-Free Payments for Creators(24:36) - Aggregation = Power: a Win for Banks and Creators(26:50) - ASMR and OnlyFans Save The Day!(29:06) - Why destream Exists: To Help You(31:20) - Less Steps = More Donations(33:17) - The Future: Physical + Digital Payment Experiences(35:26) - Local Payment Methods and One-Click Payments(37:26) - Getting Started with destream(39:04) - Cyprus: Startups and a New Creator MEP!Details:- Recorded on 18 Jul 2024- Host: Satwant Phull- Guest: Tachat Igityan, Founder, destreamNext Steps:- destream: destream.net | @destreamproject

  --------  

  44:54

  --------

  44:54
• From Store to Door: Nextuple's Omnichannel Order Management System - with Das Pattathil

  In episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple.Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/99 Summary of topics discussed:(00:36) - Guest Introduction: Das and Nextuple(01:03) - Understanding Nextuple's Mission(01:42) - Challenges in Retail Fulfilment(02:12) - Importance of Accurate Delivery Promises(03:56) - Real-World Example: Early Delivery(05:08) - Impact of Precise Delivery Promises(06:12) - Microservices in Order Management(07:40) - Internal Fulfilment Challenges(09:11) - Legacy Systems vs. Microservices(12:45) - Case Study: BJ's Wholesale Club(15:07) - Ideal Customer Profile(16:30) - Retail Challenges: Self Checkouts and Returns(19:59) - Expanding Beyond Retail: B2B and Wholesale(22:42) - Nextuple's Core Philosophy and Community(24:12) - Future Trends in Retail and Fulfilment(30:05) - Conclusion and Final ThoughtsDetails:- Recorded on 18 Jul 2024- Host: Satwant Phull- Guest: Das Pattathil, Co-Founder & Head of Product, NextupleNext Steps:- Nextuple: nextuple.com | @NextupleInc

  --------  

  33:39

  --------

  33:39
• Fill Up, Cash In: How Yes Rewards Keeps Motorists Coming Back

  In episode 98 of The Payments Show Podcast, I spoke to Suryaveer (Suri) Singh who is the Head of Loyalty CRM & Data at the Emirates National Oil Company (ENOC). Suri manages the ‘Yes Rewards’ fuel loyalty program at ENOC. Yes Rewards allows customers to benefit from exclusive offers and deals across Yes participating brands and earn points for all customer purchases within the network. VIDEO Version and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/98 Summary of topics discussed:00:20 - Guest Introduction: Suri from Yes Rewards in Dubai01:16 - Overview of the YES Rewards Program02:16 - Core ENOC Brands and Services02:58 - Expanding YES Rewards Beyond Fuel05:22 - Challenges with Loyalty Programs05:58 - Addressing App Saturation and Engagement06:38 - Relevance and Customer Engagement08:52 - Instant Gratification and Offers15:55 - Results and Success of YES Rewards18:35 - Designing a User-Friendly App23:18 - Differentiation in the Market27:33 - Future of Loyalty Programs29:01 - Upcoming Trends in Loyalty and AI30:12 - Closing Thoughts and RecommendationsDetails:- Recorded on 18 Jul 2024- Host: Satwant Phull- Guest: Suryaveer (Suri) Singh, Head of Loyalty CRM & Data, Yes Rewards / Emirates National Oil Company (ENOC). Next Steps:- Yes Rewards: yesrewards.ae 

  --------  

  32:37

  --------

  32:37
• The Importance of UX, UI and Design in Payments - with XData Group

  In episode 97 of The Payments Show Podcast, I spoke to Donat Husjainov, who is the Chief Product Officer at XData Group. XData Group is a B2B software development company that offers cutting-edge technology solutions exclusively for banks including UX/UI design, product prototyping, MVP creation and much more.VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/97 Summary of topics discussed:00:19 - Guest Introduction: Donat from xData Group00:57 - Overview of xData Group01:56 - Importance of UX and UI in Banking03:46 - Current Projects and Client Solutions05:07 - SaaS vs. Custom Solutions for SMEs12:07 - The Role of Metrics and Analytics15:07 - Engaging with Clients: Process and Steps21:53 - Security and Cloud Solutions23:37 - App Fatigue and Super Apps27:31 - Chatbots and AI in Banking30:14 - Future Plans and Market Expansion31:00 - UI in Asia vs The West36:03 - Final Thoughts and RecommendationsDetails:- Recorded on 15 Jul 2024- Host: Satwant Phull- Guest: Donat Husjainov, Chief Product Officer, XData GroupNext Steps- xData Group: xdatagroup.io

  --------  

  41:07

  --------

  41:07
• Pioneering Financial Mobility: Inside Atomic Financial with Jordan Wright

  In episode 96 of The Payments Show Podcast, I spoke to Jordan Wright who is the CEO and Co-Founder of Atomic Financial.Atomic Financial has recently introduced a solution called PayLink which offers businesses the ability to offer customers recurring bill pay, updating payment methods, and managing subscriptions.VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/96 Summary of topics discussed:00:19 - Guest Introduction: Jordan Wright00:55 - Atomic Financial Overview02:03 - Championing Financial Mobility02:49 - PayLink and Payment Solutions03:31 - Consumer Financial Management04:10 - Expanding Access to Services04:54 - Jordan's Personal Motivation06:48 - Implementation and Use Cases07:55 - Consumer Banking Competition09:45 - Subscription Management13:27 - Customer Examples16:48 - App Fatigue and Financial Hubs23:52 - Reliability of Payment Systems is Critical27:29 - Closing Remarks and Contact Information28:28 - Future of Payments and Real-Time TransactionsDetails:- Recorded on 27 Jun 2024- Host: Satwant Phull- Guest: Jordan Wright, CEO and Co-Founder, Atomic FinancialNext Steps:- Get in touch with Satwant: digitalmoneylab.com - Atomic Financial: atomic.financial

  --------  

  31:11

  --------

  31:11

More Business podcasts

Trending Business podcasts

About The Payments Show Podcast