THE HIGHER GROUND LIFE PODCAST

• The Higher Ground Life--When Giants Stumble

  The Starbucks Trust Crisis and What It Means for Your Business"In this powerful wake-up call episode, host Mike Weisman breaks down Starbucks’ stunning decline—six straight quarters of falling sales, hundreds of store closures, and a broken customer bond—and reveals the real culprit: eroded trust.Using The Higher Ground Life’s 5Cs of Trust framework (Competence, Consistency, Candor, Concern, and Connection), Mike shows exactly where the world’s most iconic coffee brand lost its way: from chasing efficiency at the expense of the “third place” soul, to inconsistent quality, cold store designs, and a perceived lack of care for customers and baristas.Yet there’s hope—new CEO Brian Niccol’s “Back to Starbucks” plan is bringing back seating, ceramic mugs, handwritten names, and proper staffing, delivering the company’s first sales growth in nearly two years.This isn’t just a Starbucks story. It’s a cautionary tale for every business leader. If a $100 billion giant can stumble this badly, no one is immune. Mike ends with hard-hitting questions to help you audit your own trust levels before it’s too late.A must-listen for anyone who refuses to let efficiency kill the soul of their brand.

  --------  

  12:38

  --------

  12:38
• The Higher Ground Life: The Day the Rocking Chair Disappeared

  --------  

  13:36

  --------

  13:36
• The Secret Sauce of Trust

  --------  

  9:37

  --------

  9:37
• Trust: The Heartbeat of Lasting Success. Brewing Bonds That Stick

  Join host Mike Weisman, Co-Founder of Higher Ground Life Consultancy, as he takes a zesty dive into the heart of success: TRUST! With over 40 years in marketing, Michael shares why relationships, not revenue, are the true currency of business. In a world where trust is at an all-time low—84% of execs think customers trust them, but only 27% actually do (PWC’s 2023 TRUST SURVEY)—it’s time to make trust your business’s heartbeat. Discover the 5Cs of Trust (Competence, Consistency, Candor, Concern, Connection) through a fun tale of a local coffee shop brewing loyal fans, not just lattes. Plus, learn how TrustPulse, Michael’s game-changing survey tool, helps you measure trust and build bonds that last. Ready to ditch transactional traps and spark real connections? Tune in and find out how! Visit www.thehighergroundlife.com/trust-pulse to start your trust journey. #TrustVibes #HigherGroundLife

  --------  

  7:46

  --------

  7:46
• The Higher Ground LIfe-- Take the Competence 21-Day Challenge

  --------  

  4:29

  --------

  4:29

More Education podcasts

Trending Education podcasts

About THE HIGHER GROUND LIFE PODCAST

THE HIGHER GROUND LIFE PODCAST: Podcasts in Family