The Business of Government Hour

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest Steven Hintze, Chief Data and Product Officer at the Arizona Department of Child Safety.

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What is the “Mission Generation”? What motivates talented professionals to pursue careers in public service today? How can government attract and empower a new generation of leaders who want their work to have purpose and impact? Join host Michael J. Keegan as he explores these questions and more with Arun Gupta, co-author The Mission Generation: Rewrite Success, Reclaim Your Purpose, Rebuild Our Future.

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What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more with Pete Behrens, author of Into the Fog: Leadership Stories from the Edge of Uncertainty.
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What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent priorities? How is VA reducing its claims backlog? What will it take to get electronic health record modernization right? Join host Michael J. Keegan as he explores these questions and more with Dr. Paul Lawrence, Deputy Secretary at the U.S. Department of Veterans Affairs.
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What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Services and author of Our Net Has Holes In It.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.