Better Every Shift

• Extra Alarm: Fire service pruning – make way for fresh ideas, technology and practices

  This week’s Extra Alarm insights come to us from Division Chief Eric Latimer, who uses the metaphor of pruning a rose bush to emphasize the importance of evaluating and updating fire department practices, policies and technology. Pruning is necessary to eliminate outdated methods and make way for new, more efficient practices. Areas for potential pruning include outdated policies, unsafe practices, irrelevant tools, and administrative methods that fail to leverage new technologies. Continuous and mindful evaluation led by adaptable and communicative leaders can lead to a more efficient, effective and safer fire department. 

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• NFL lineman honors fallen firefighters through ‘My Cause My Cleats’ program

  It’s Draft Day – a perfect opportunity to spotlight one player who has chosen to support the fire service through the NFL’s “My Cause My Cleats” program. Colts center Danny Pinter, who has several ties to the fire service, honors fallen firefighters on custom designed cleats each season. Zam and Janelle met Pinter a recent National Fallen Firefighters Foundation event where Pinter connected with the fire service leaders and the loved ones of fallen firefighters, reinforcing his commitment to the cause. We dig into Pinter’s support for the fire service, plus a host of football-to-fireground lessons. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

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• Extra Alarm: The importance of proportional response on and off the fireground

  This week’s Extra Alarm insights come to us from Linda Willing, who tackles the significance of proportional responses. Willing emphasizes how underreaction can condone inappropriate behavior, while overreaction can waste resources and damage trust. Using real-life examples, she illustrates that responses should be fair, consistent and proportional to the incidents, whether on the fireground or in organizational settings. Disproportionate responses can lead to further problems, trust issues and morale damage.

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• Chief Kim Zagaris reflects on the Oklahoma City bombing 30 years later

  “I’ve seen some horrendous accidents and things – never in my life had I seen anything similar to this.” Chief Kim Zaragis describes the scene of the Oklahoma City bombing – a terrorist attack that killed 168 people and injured more than 600 others on April 19, 1995. As we mark 30 years since the horrific incident, Chief Zagaris recounts his 16 days working the scene as the planning section chief – a role he was tasked with due to his extensive experience in USAR responses, emergency management and homeland security. Zagaris, who currently serves as the Wildfire Policy and Technology Advisor for the Western Fire Chiefs Association, highlights the challenges faced at the scene, coordination with the FBI, the highly personal dedication of the first responders during recovery efforts, and the importance of humility when providing mutual aid, among other key takeaways from the incident. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email [email protected] to share your feedback!

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• Extra Alarm: Fleeing to the firehouse – when work becomes an escape

  This week’s Extra Alarm insights come to us from Dr. Rachelle Zemlok, a clinical psychologist focused on first responders families. Dr. Zemlok examines the tendency of some firefighters to spend extra hours at work to escape personal problems, leading to emotional distance and strained relationships at home. The structured environment of firefighting contrasts with the complexity of home life, causing some to avoid addressing domestic issues. Dr. Zemlok suggests a four-step approach to tackle these challenges, and encouraged firefighters to confront emotional challenges head-on, seek professional help if needed, and strive for a healthy work-life balance.

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