As government communicators, we spend a lot of our time making sure residents in our cities, counties, and districts are informed about important information, especially in times of emergency. This public messaging is key, and we’re often the first ones to know and are responsible for getting word out the right way. But what do you do when it happens to you? In this episode, Chino Hills Community Relations Manager Valarie McClung and Public Information Officer Nicole Freeman discuss how they responded to a fire at their City Hall and continued to provide services to their community.
-------- Â
29:08
--------
29:08
Preparing for and Facilitating Community Meetings
Holding a meeting is more than logistics, it's about how you prepare. There is much to consider, whether you are having a town hall to discuss a significant capital project or a planning session with a half-dozen stakeholders. How have you prepared yourself and your team mentally and emotionally? What are your goals? What are the needs and goals of your community? On this episode of The Chirp, we speak with Davenport Institute Executive Director Maureen Tobin about how to prepare yourself and your team, set clear agendas with defined goals, and encourage participation.Â
-------- Â
21:29
--------
21:29
Optimizing AI for Public Communicators
AI is here to stay. How can government communicators optimize the use of this new tool in their toolbelt? Listen in on this conversation between AI expert Josh Hirsch, CAPIO 2025 Conference Keynote speaker and CAPIO podcast hosts Paul Hosley and Lael Wageneck, APR about how AI can be used in the government comms sector. How can you maximize your use of this tool for sentiment analysis or as a baseline for your strategic communications plan? How do you communicate with AI to get the results you want? This fun and insightful podcast will remove some of the mystery about using AI in a tangible way to support your community.AI Usage Policy template
-------- Â
16:12
--------
16:12
Celebrating Women's History Month with three CAPIO entrepreneurs
Enjoy learning more about three women’s professional journeys from PIO to entrepreneur during this CAPIO Chirp. CAPIO's podcast hosts interview Rachel Dickman, MBA, APR, CEO and Founder of RMG Communications; Jenny Windle, President and Founder of JPW Communications; and Sheri Benninghoven, APR, Principal, SAE Communications. Hear about their adventures and tips for success in business from these three Paul B. Clark recipients and longtime CAPIO members.
-------- Â
35:59
--------
35:59
CAPIO Conference Preview with CAPIO's incoming president
Join us to hear incoming CAPIO president, Brie Anne Coleman, APR, talk about how to make the most of your time at the CAPIO Conference being held April 1-4 in Napa, California.
What's the Chirp? Brought to you by the California Association of Public Information Officials, join co-hosts Paul Hosley, Communications and Media Officer for the City of West Sacramento, and Lael Wagneck, Public Information Officer for Santa Barbara County Public Works as we connect with industry leaders, game changers and those advancing public communications.
USA