Podcaster Kevin Brown Puts the Auto Repair Industry on Blast About Diag Fees
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Kevin Brown, a multi-shop owner and technician from Michigan with over 35 years of experience in the industry. Kevin shares candid insights on what it takes to run a profitable repair business, emphasizing the importance of charging for diagnostic work and paying technicians fairly for their time and expertise. The conversation delves into the challenges of managing people and processes, fostering a strong company culture, and establishing sustainable business systems for long-term success.00:00 "Podcast Clash with Kevin"08:32 Charging for Diagnostic Time15:43 "Reflecting on Past Mistakes"19:45 Brake Troubles and Customer Dilemma26:57 Brandon Sloan: Expert in Shop Economics28:00 "Mechanic's Guide to Business Success"36:05 "Value and Pay for Wiper Service"41:59 DVI and Customer Follow-Through Issues49:01 Tech Reluctance Delays Customer Service50:38 Streamlined Repair Order Process58:53 Reconsidering Technician and Advisor Pay01:02:57 Toxic Work Environment Reflection01:10:55 Road Force Balancing Importance01:15:55 Why I Question Automotive Needs01:18:22 Complimentary Diagnostics to Reduce Costs01:25:24 High Labor Rates Impact Efficiency01:28:42 Faulty Brake Promo Issues01:35:44 September Event Invitation Reminder01:38:53 Networking Opportunity for Experienced Professionals01:47:52 Finding Work-Life Balance01:52:06 Retail Industry's Youth Crisis01:55:25 "Building Respectful Connections"
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
-------- Â
1:59:21
--------
1:59:21
Frank Wiebe of 3D Auto Talks TikTok and Change in the Auto Repair Industry
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Frank Wiebe of 3D Auto in Elmer, Ontario. Frank shares his experiences with Ontario’s new digital vehicle safety inspection program and how it has impacted his business, leading to a significant increase in inspection volume as other shops opted out. They also discuss the importance of integrity in safety inspections, emphasizing why they hold higher standards than the minimum regulations require. Lastly, Frank reflects on his journey from technician to shop owner, highlighting the challenges and rewards of running a family business in a changing industry.00:00 Adapting Safety Protocols with Technology10:36 Busy Used Car Lot Success13:36 "Bilingual Hire: Six-Year Apprenticeship"18:13 Family-Run Business Dynamics22:21 "Privileges vs. Hero Complex in Auto Shops"29:19 Tie Rod Dilemma: Pass or Fail?35:58 Regulating Safety Standards Concerns42:39 Motorbike Dispute and Indifference46:08 Faulty Car Repair Issues53:00 Lesson Learned: Consistent Rotor Replacement58:41 "Hands-On Learning: Beyond Floor Sweeping"01:00:53 Early Trade Reality Check01:07:18 Lost Art of Hands-On Learning01:14:01 Understanding Shop Hiring Challenges01:15:20 Mentorship Shapes Technician Skills01:21:14 Realizing Electrical Concepts Simplified01:30:25 Investing vs. Expanding Decisions01:34:40 Faulty Auto Parts Frustration01:39:11 "Industry Accountability and Safety"
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
-------- Â
1:44:14
--------
1:44:14
Why Low Shop Rates Hurt Everyone in Auto Repair | Bryan Bueckert
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton sits down with technician Bryan Bueckert to talk through career challenges and the realities of working in the automotive repair industry. Brian shares his journey of entering the trade later in life, including the financial sacrifices and steep learning curve involved in switching from a call center job to turning wrenches. The discussion highlights key issues like low shop door rates and reluctance to charge for diagnostic labor, which make it difficult for technicians to earn a livable wage.00:00 "Subaru Enthusiast's Job Search"05:39 Skilled Trade Pay Disparity Debate13:47 Mastering European Car Systems20:00 Space Dilemma and Hiring Needs21:55 "Challenges of Small Auto Shops"29:51 Proper Oil for Euro Cars33:44 "No Tolerance for Customer Abuse"41:41 Final School Day in Windsor43:11 Subaru Salary Insights49:42 Oil Change: More Than Routine55:45 Revamping Traditional Auto Service Methods01:00:27 Quality Parts Ensure Trust01:06:57 Subaru CVT Fluid Maintenance Advice01:10:48 Car Service Decisions Explained01:18:08 Spare Key Programming Challenges01:22:40 Efficient Airbag Installation Story01:28:57 Considering Teaching High School Shop01:33:10 Pursuing Passion After Mortgage
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
-------- Â
1:42:37
--------
1:42:37
Technicians Are Undervalued | Stories with David Kline
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians’ expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.00:00 Vehicle Safety Standards Concerns20:07 Work Dispute With Service Manager23:34 Trust and Accountability in Dealerships41:16 "Value Proven, Stress Unnecessary"49:00 Dealer Talent Drain: A Cautionary Tale01:01:38 "Diagnosing Chrysler EGR Valve Issues"01:08:08 Tool Troubles and Young Technicians01:21:45 Invest in Quality Tools01:23:19 Competitive Mechanic Memories01:43:45 "Personality Type and Customer Challenges"01:50:16 Benefit of the Doubt in Industry01:54:44 Valuing Co-Worker Relationships
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
-------- Â
2:04:15
--------
2:04:15
How To Avoid Burnout As a Auto Repair Technician | Juwan Fields
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton is joined by Juwan Fields, a young field service forklift mechanic seeking to transition back into the automotive industry. Juwan opens up about his dissatisfaction with the repetitive and unstimulating nature of equipment repair, contrasting it with his early passion for automotive diagnostics and electrical work. Jeff and Juwan talk about the challenges technicians face in finding fulfilling work that balances intellectual curiosity with financial stability.00:00 Career Shift: Equipment to Automotive04:43 Automotive Challenges and Reflections08:27 Job Transition: Oil Changing Experience10:38 Seasonal HVAC Job Experience15:26 Balancing Passion and Providing18:17 Choosing Stability Over Entrepreneurship20:16 "Keith Perkins: Expert Car Diagnostician"23:17 Networking with Industry Leaders27:51 "Skepticism of 'Specialty' Shops"30:33 Prefers Diagnostic Programming Over Key Work36:20 Brian Pollock's Repair Expertise38:35 "Job Satisfaction Over Money"39:59 Shop Struggles: Pay and Solutions45:40 "Aftermarket Parts: Unreliable Choice"46:34 Efficient On-Site Auto Technician Guidance52:29 Life-Changing Networking Events
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.
After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.
So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
USA