In this episode of The Bridgecast, host Scott Kinka sits down with Michael Quince, Regional Vice President of Partner Sales at NiCE, to explore how customer experience technology is evolving from robotic IVRs to human-centric AI. They discuss NiCE's acquisition of CognitG, the importance of partner ecosystems in AI adoption, and why "people first" should be every tech leader's mantra. From building culture within channel teams to helping customers overcome AI adoption fears, Michael shares practical insights on balancing cutting-edge innovation with genuine human connection.
To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
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27:22
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27:22
AI Inference Zones: CoreSite's Brian Eichman on the Future of Data
In this episode of The Bridgecast, host Scott Kinka welcomes back Brian Eichman, Vice President of Business Development and Solution Architecture at CoreSite, to explore the revolutionary concept of "AI inference zones." From CoreSite's billion-dollar milestone to the shift from AI training to monetization, Brian breaks down how proximity, ecosystem partnerships, and hybrid infrastructure are reshaping the future of enterprise AI deployment. Essential listening for IT leaders navigating the transition from AI experimentation to production-scale implementation.
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34:08
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34:08
Special Episode: Stories That Sell with Tech Summit 2025 Keynote Speaker Neal Foard
In this special Tech Summit episode of The Bridgecast, host Scott Kinka sits down with Neal Foard, principal of StoryFire and featured speaker at Bridgepointe's Tech Summit 2025 in Miami. From a daughter's baseball game cheer to boardroom presentations, Neal reveals how storytelling transforms technical leaders into trusted advisors. Whether you're preparing for budget meetings or building stakeholder relationships, this conversation offers practical frameworks for turning data into narratives that drive action and create lasting connections.
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34:59
Beyond ChatGPT: Why 90% of AI Implementations Fail Without This Key Factor with Tony Moroney
In this episode of The Bridgecast, host Scott Kinka sits down with Tony Moroney, Principal at The Digital Explorer, to explore the strategic implementation of AI in enterprise environments. Tony shares critical insights on avoiding "AI washing," orchestrating human and digital intelligence, and creating genuine customer-centric experiences through AI. Essential listening for leaders looking to move beyond AI experimentation to drive measurable business outcomes while navigating cultural, ethical, and governance challenges.
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33:48
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33:48
The Power Crisis No One's Talking About: How AI Could Break the Grid with Mike Pereira
In this episode of The Bridgecast, host Scott Kinka sits down with Mike Pereira, Executive VP of Technology at Bridgepointe Technologies, to explore the evolving landscape of enterprise tech procurement. They dive into pressing challenges around AI adoption, security implementation, and the ongoing complexities of hybrid work technology. Whether you're grappling with AI integration, weighing security investments, or trying to streamline collaboration tools, this conversation offers practical insights for navigating today's rapid tech changes. Tune in to hear Mike's unique perspective on responsible innovation and why some technological advances may warrant careful consideration despite their capabilities.
The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success.
Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite.
True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth.
Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence.
Subscribe, rate, and review to stay ahead of what’s next in enterprise IT.
Presented by Bridgepointe Technologies, this podcast is for tech leaders, IT professionals, M&A officers, strategists, and company owners who are embracing the change.
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