Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life storie...
Matthew Hirthe, owner of JaxPowerPro, sits down with Roland to discuss how his business has grown to over a million bucks in just two years. Matthew shares how he finds electrical professionals with drive and goals, and how he opens the door to opportunities for his team to prove themselves and advance their careers. He also breaks down how he handles emergencies and educates customers, as well as how he implements systems (like Housecall Pro) that his employees can easily use. Don’t miss JaxPowerPro’s #1 value and the one tool Matthew can’t live without in his truck.
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30:29
Phoenix Rising
Roland is joined by Tanya Wilson of Priority Pumping in Phoenix, Arizona. She shares how she built her business out of the ashes of divorce and has grown it over the last seven years. Tanya discusses the value of creating a winning culture, selecting the ideal employees (including an amazing and sneaky tactic to use at restaurants), coaching, and delegating. She also breaks down the importance of goal-setting for the business and her team, especially as they’re in the process of launching a franchise location. Growing up on a farm in Wyoming, she learned to go for it but also to ask for help when it’s needed.
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47:49
25 Years of Wisdom in 54 Minutes
Andy Mickelson of Mickelson Plumbing & Heating is a plumber, a podcaster, and a lifelong student. He and Roland discuss the not-so-gentle learning curve that comes with learning on the job. All entrepreneurs know that curve. Andy also shares who he’s received advice from over the last 25 years and the role mentorship has played in his own development. Learn how Andy ditches routine to look for better and more innovative solutions on every job, keeping things new and exciting. He also explores the install vs. repair mindset and shares what his team loves most about Housecall Pro.
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56:11
Winning Runs in the Family
Jennifer Rex-McCray joins Roland to talk shop. She shares how she and her husband left the medical world to start McCray & Sons Home Services. Hear how they learned to work together and why they brought their children into the business. Jennifer lays out how they put systems and processes in place to become successful, and why they recently moved the home office. Spoiler: the grandkids played a big part. The McCrays are creating a family legacy sure to grow far beyond their family tree.
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28:51
Picking Up Steam in Michigan
Roland is joined by Alexis Orris-Dinsmore, founder and owner of Cleaning with Meaning. With a husband who’s an electrician, she got a head start on the home service world. But what led a stay-at-home mom to start a cleaning business? It may be similar to your story. Learn how Alexis manages time, defeats fear, and uses social media to find customers and employees. She also offers advice on how to improve social algorithms, offer value, and maintain authenticity online without spending a ton of time. She follows the 8-1-1 rule. Find out what that is and why it’s helping her business grow.
Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.