Roland Ligtenberg, co-founder of Housecall Pro, explores leadership with Trevor Whitcomb, founder of Lords of Plumbing. To chase his 80’s dream and live the surfing lifestyle, Trevor moved to the west coast (Venice Beach) at 18 - with years of plumbing already under his belt. He shares the lawsuit that led to his name and tips on keeping his team motivated. “You don't want employees who are broke. You want them to be hungry.” Trevor breaks down a few of the Housecall Pro features his team uses daily, like Reports and Pipeline, and how they help save him time and a ton of effort. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Trevor or follow their journey? Check them out here:WebsiteInstagramFacebook
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33:04
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33:04
Organic Growth in DC
Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Germaine Nelson, founder of Capitol Plumbing & Heating in the Washington, DC area. Germaine shares what he looks for in employees to build and maintain a trustworthy team, incentives, the power of offering options, and keys to negotiating with commercial customers. He also lays out some of the Housecall Pro features his team relies on daily, and the advice he would give “baby” Germaine. And watch what leads him to say, “Line me up against ten other plumbers. I guarantee you I can out-troubleshoot a water heater.”Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Germaine or follow their journey? Check them out here:WebsiteFacebook
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31:51
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31:51
Getting to the Pointe
Roland Ligtenberg, co-founder of Housecall Pro, talks strategy with Andrew Philbrick, founder of Pointe Cleaning Company. Andrew shares his comical origin story, some powerful keys to leadership, including words of wisdom from a coach, “The hustler in you needs to die before the CEO can be born.” He also lays out a few of his hiring and training tips, how to market a small business on a budget, having systems in place that your team can run with, and a few of the features his business relies on daily. Considering starting your own home service business? Don’t miss Andrew’s advice for young entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Andrew or follow their journey? Check them out here:WebsiteInstagramFacebook
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20:17
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20:17
The Book on Inspiring the Team
Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the Google tricks he uses, along with the #1 trait he looks for in employees. He also emphasizes the need to create and maintain a positive work environment and explains the book club he’s started for his team. In Daniel’s words, “Your company is only going to grow as much as your ability to lead people.” See which Housecall Pro features he’s relied on to grow his business to a $1.4M goal in 2025.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Daniel or follow their journey? Check them out here:WebsiteFacebook
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40:44
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40:44
Handy Tips from a Master Plumber
Roland Ligtenberg, co-founder of Housecall Pro, explores entrepreneurship in the trades with Master Plumber, Patrick Williams. The founder of OnCall Plumbing. Patrick shares how he maneuvered a general construction company into plumbing in 2020 and never looked back. He started servicing bars in Austin, Texas and grew from there. He also emphasizes the value of communication and offers advice for newcomers in the field. Patrick discusses some challenges he’s faced, pricing strategies, the importance of technology in streamlining operations, and how effective communication with customers has been key to their success. He also reflects on the emerging role of AI in the plumbing industry.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Patrick or follow their journey? Check them out here:WebsiteInstagramFacebook
Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.