Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life storie...
Roland sits down with Jason Canaan, founder of Neat Wall TV. So how does a DJ with 25 years of experience spinning records wind up installing home electronics and tech? Jason shares his story, including how Marvel Studios and MTV inspired his logo and how Neat Wall got its name. He also discusses the Housecall Pro features he leans on, the importance of continuing education, family dynamics now that his son Logan has joined the business, and avoiding college debt.
--------
26:23
Kyle's #1 Culture Key
In this episode of the “Superpro Podcast,” Roland sits down with Kyle Rosenbaum, owner of AHAVAH Fire & Chimney in Branson, Missouri. Kyle shares how he took over a struggling business and fought through overwhelming odds to turn it into a success. They cover the dangers of overthinking, ego, and what separates successful companies from those that don’t grow. Kyle also lays out the importance of clearly defined annual goals and the steps it takes to reach them each week, along with how he uses Housecall Pro’s AI Analyst to enhance business operations. Find out why he prefers hiring someone without experience and what characteristics he looks for, plus learn his key to developing a strong company culture.
--------
26:13
Coffee Shop Pastries, Growing Business
Firefighter, paramedic, and construction Pro Chris Olson took over NW Moss Removal just a few years ago. Chris shares with Roland how to close the “revolving door” when it comes to staff, including finding and training good employees and developing promotion requirements. He also lays out how they go about winning repeat business and multiple tricks for attracting new customers. NW Moss Removal relies on Housecall Pro for a few key features. Learn what they can’t run their business without. Sneak peek: Roland and Chris take a deep dive into Pipeline, Service Plans, and the advantages of becoming a Superpro.
--------
44:52
Building a Mega Business in 2 Years
Michael Lanphear turned his one-man shop, AYS Plumbing & Rooter, into a multi-million-dollar business in two years. AYS stands for “At Your Service,” and they provide quality service all over southern California. Michael shares with Roland how he and his team superserve customers. He also talks about creating a winning culture, paying his team based on performance, and the importance of quality benefits. Spoiler: That’s key to his incredible growth. They also discuss flipping bad reviews, surprising hiring tips, and the Housecall Pro features AYS utilizes and appreciates the most.
--------
34:22
Wired for Growth
Matthew Hirthe, owner of JaxPowerPro, sits down with Roland to discuss how his business has grown to over a million bucks in just two years. Matthew shares how he finds electrical professionals with drive and goals, and how he opens the door to opportunities for his team to prove themselves and advance their careers. He also breaks down how he handles emergencies and educates customers, as well as how he implements systems (like Housecall Pro) that his employees can easily use. Don’t miss JaxPowerPro’s #1 value and the one tool Matthew can’t live without in his truck.
Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
USA