Roland sits down with Tim Allen (not that Tim Allen), founder of Kopa Home Services. The real “Tool Man,” Tim’s got his hands in many areas, including handyman work, property management, real estate investing, and more. Roland and Tim cover marketing strategies for when you have no idea how to market your services, the struggle to find the right hires, and building street cred. And when are you ready to take the step with a software system like Housecall Pro? Tim knows and answers that question for those on the fence. He wraps up the interview with sound advice we all need to remember.
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41:39
Homeless to 7 Figures in 6 Years
Will Swartz of State 48 Home Comfort in AZ joins Roland to share his inspiring story. For nearly a year, Will struggled with substance abuse and homelessness. That’s a far cry from running a business that rakes in close to $2M. He lays out some of the secrets to his success and how he’s grown 40% year over year. Will touches on the importance of having money saved up for when commercial contractors don’t pay on time, the power of networking, out-of-the-box marketing, and when to hit the pavement harder. He also gets into how he offers options and financing to win jobs and increase ticket sizes. And what advice would he give younger Will? The answers are solid.
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30:08
DeLong and the Winding Road
Amber DeLong and her husband Justin turned a side hustle into big business with DeLong and Sons HVAC. Hear how they counterbalance each other with the day-to-day and inject their values into the company. Over a few short years and a trial-and-error journey, they’ve learned the hard way how to hire, establish relationships with suppliers and other businesses, and implement software to help them stay on the growth path. Amber shares how they engage in their local community just north of Philly to get their name out there and give back. She also lays out some powerful social media tips and the one Housecall Pro feature they can’t work without that helps them collect stellar reviews.
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32:19
From House Parties to Home Tech
Roland sits down with Jason Canaan, founder of Neat Wall TV. So how does a DJ with 25 years of experience spinning records wind up installing home electronics and tech? Jason shares his story, including how Marvel Studios and MTV inspired his logo and how Neat Wall got its name. He also discusses the Housecall Pro features he leans on, the importance of continuing education, family dynamics now that his son Logan has joined the business, and avoiding college debt.
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26:23
Kyle's #1 Culture Key
In this episode of the “Superpro Podcast,” Roland sits down with Kyle Rosenbaum, owner of AHAVAH Fire & Chimney in Branson, Missouri. Kyle shares how he took over a struggling business and fought through overwhelming odds to turn it into a success. They cover the dangers of overthinking, ego, and what separates successful companies from those that don’t grow. Kyle also lays out the importance of clearly defined annual goals and the steps it takes to reach them each week, along with how he uses Housecall Pro’s AI Analyst to enhance business operations. Find out why he prefers hiring someone without experience and what characteristics he looks for, plus learn his key to developing a strong company culture.
Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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