RKD Group: Thinkers

In this episode of the RKD Group: Chat podcast, we sit down with Gina Lattuca, Chief Communications Officer at the SPCA Serving Erie County in New York. With 36 years at the organization, Gina has led its storytelling through the era of typewriters and fax machines into the age of AI, shaping how a 160-year-old humane society speaks to its community.

In this episode of the RKD Group: Chat podcast, we sit down with Stephanie Chanpimol, annual fund and advancement services manager for The Salvation Army's Northern New England Division. With two decades of experience at the organization, Stephanie shares how a willingness to learn, strong communication skills and a commitment to building meaningful relationships have shaped her nonprofit career.

In this episode of RKD Group: Thinkers, we sit down with Brittany Hodak—author, entrepreneur, keynote speaker and creator of the “superfan” philosophy that has helped brands like Walmart, Disney, Amazon and countless artists build deeper customer loyalty and engagement.
Brittany’s journey began in the music industry during a moment of massive disruption. As record labels struggled to respond to file-sharing and digital downloads in the early 2000s, Brittany saw an opportunity others missed: Fans didn’t just want music—they wanted connection, experiences and a sense of belonging. That insight led her to launch a company focused on creating premium fan experiences and collectible products for artists and brands, eventually earning her a spot on Shark Tank and partnerships with some of the biggest names in entertainment.
Today, Brittany helps organizations understand what turns casual supporters into passionate advocates. Her core belief is simple but powerful: Superfans are created at the intersection of your story and theirs.

In this episode of the RKD Group: Chat podcast, we sit down with Kendra Mungra, Director of Communications at Toys for Tots. With a background in marketing, communications and entrepreneurship, Kendra brings a creative and deeply human-centered approach to donor engagement—especially when it comes to monthly giving and building sustainable support.
As Toys for Tots approaches its 80th anniversary, Kendra is helping evolve public perception of the organization from a holiday charity into a year-round force for children in need.

Katherine Fritz’s career journey didn’t follow a straight line. From marine biology to cancer research to nonprofit leadership, her path has been shaped by curiosity, openness and a willingness to embrace the unexpected.
Today, as President and CEO of Long Island Cares, Katherine leads one of the region’s most impactful food banks. It’s an organization focused not only on addressing hunger, but on building a stronger, more connected community.
Her story begins with a simple but powerful belief passed down from her father: Don’t close doors to opportunity.
That mindset led her through decades of nonprofit work across multiple causes, ultimately guiding her to the food bank cause, an area she hadn’t originally planned to enter, but one that deeply aligns with her passion for helping people.
Katherine believes that nonprofit work isn’t just about delivering services. It’s about building relationships, creating unexpected partnerships and meeting people where they are, especially in moments when they need support the most.
In this episode of the RKD Group: Chat podcast, Katherine shares how her unconventional career path shaped her leadership style, how food banks are evolving to meet long-term community needs and why collaboration across sectors is critical to addressing food insecurity.