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How to Fix the Internet

Podcast How to Fix the Internet
Electronic Frontier Foundation (EFF)
The internet is broken—but it doesn’t have to be. If you’re concerned about how surveillance, online advertising, and automated content moderation are hurting u...

Available Episodes

5 of 53
  • Rerelease - Dr. Seuss Warned Us
    This episode was first released on May 2, 2023.  Dr. Seuss wrote a story about a Hawtch-Hawtcher Bee-Watcher whose job it is to watch his town’s one lazy bee, because “a bee that is watched will work harder, you see.” But that doesn’t seem to work, so another Hawtch-Hawtcher is assigned to watch the first, and then another to watch the second... until the whole town is watching each other watch a bee. To Federal Trade Commissioner Alvaro Bedoya, the story—which long predates the internet—is a great metaphor for why we must be wary of workplace surveillance, and why we need to strengthen our privacy laws. Bedoya has made a career of studying privacy, trust, and competition, and wishes for a world in which we can do, see, and read what we want, living our lives without being held back by our identity, income, faith, or any other attribute. In that world, all our interactions with technology —from social media to job or mortgage applications—are on a level playing field. Bedoya speaks with EFF’s Cindy Cohn and Jason Kelley about how fixing the internet should allow all people to live their lives with dignity, pride, and purpose. In this episode, you’ll learn about: The nuances of work that “bossware,” employee surveillance technology, can’t catch.Why the Health Insurance Portability Accountability Act (HIPAA) isn’t the privacy panacea you might think it is.Making sure that one-size-fits-all privacy rules don’t backfire against new entrants and small competitors.How antitrust fundamentally is about small competitors and working people, like laborers and farmers, deserving fairness in our economy.Alvaro Bedoya was nominated by President Joe Biden, confirmed by the U.S. Senate, and sworn in May 16, 2022 as a Commissioner of the Federal Trade Commission; his term expires in September 2026. Bedoya was the founding director of the Center on Privacy & Technology at Georgetown University Law Center, where he was also a visiting professor of law. He has been influential in research and policy at the intersection of privacy and civil rights, and co-authored a 2016 report on the use of facial recognition by law enforcement and the risks that it poses. He previously served as the first Chief Counsel to the Senate Judiciary Subcommittee on Privacy, Technology and the Law after its founding in 2011, and as Chief Counsel to former U.S. Sen. Al Franken (D-MN); earlier, he was an associate at the law firm WilmerHale. A naturalized immigrant born in Peru and raised in upstate New York, Bedoya previously co-founded the Esperanza Education Fund, a college scholarship for immigrant students in the District of Columbia, Maryland, and Virginia. He also served on the Board of Directors of the Hispanic Bar Association of the District of Columbia. He graduated summa cum laude from Harvard College and holds a J.D. from Yale Law School, where he served on the Yale Law Journal and received the Paul & Daisy Soros Fellowship for New Americans.  This podcast is supported by the Alfred P. Sloan Foundation's Program in Public Understanding of Science and Technology.Music for How to Fix the Internet was created for us by Reed Mathis and Nat Keefe of BeatMower. This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators: http://dig.ccmixter.org/files/airtone/64772lostTrack by Airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/airtone/64772 Ft. mwic__________________________________http://dig.ccmixter.org/files/djlang59/59729Probably Shouldn’t by J.Lang (c) copyright 2012 Licensed under a Creative Commons Attribution (3.0) license. Ft: Mr_Yesterday__________________________________http://dig.ccmixter.org/files/airtone/58703CommonGround by airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) Ft: simonlittlefield
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  • Rerelease - So You Think You're a Critical Thinker
    This episode was first released on March 21, 2023.  The promise of the internet was that it would be a tool to melt barriers and aid truth-seekers everywhere. But it feels like polarization has worsened in recent years, and more internet users are being misled into embracing conspiracies and cults. From QAnon to anti-vax screeds to talk of an Illuminati bunker beneath Denver International Airport, Alice Marwick has heard it all. She has spent years researching some dark corners of the online experience: the spread of conspiracy theories and disinformation. She says many people see conspiracy theories as participatory ways to be active in political and social systems from which they feel left out, building upon beliefs they already harbor to weave intricate and entirely false narratives. Marwick speaks with EFF’s Cindy Cohn and Jason Kelley about finding ways to identify and leverage people’s commonalities to stem this flood of disinformation while ensuring that the most marginalized and vulnerable internet users are still empowered to speak out. In this episode you’ll learn about: Why seemingly ludicrous conspiracy theories get so many views and followersHow disinformation is tied to personal identity and feelings of marginalization and disenfranchisementWhen fact-checking does and doesn’t workThinking about online privacy as a political and structural issue rather than something that can be solved by individual action  Alice Marwick is director of research at Data & Society. Previously she was an Associate Professor in the Department of Communication and cofounder and Principal Researcher at the Center for Information, Technology and Public Life at the University of North Carolina, Chapel Hill. She researches the social, political, and cultural implications of popular social media technologies. In 2017, she co-authored Media Manipulation and Disinformation Online (Data & Society), a flagship report examining far-right online subcultures’ use of social media to spread disinformation, for which she was named one of Foreign Policy magazine’s 2017 Global Thinkers. She is the author of Status Update: Celebrity, Publicity and Branding in the Social Media Age (Yale 2013), an ethnographic study of the San Francisco tech scene which examines how people seek social status through online visibility, and co-editor of The Sage Handbook of Social Media (Sage 2017). Her forthcoming book, The Private is Political (Yale 2023), examines how the networked nature of online privacy disproportionately impacts marginalized individuals in terms of gender, race, and socio-economic status. She earned a political science and women's studies bachelor's degree from Wellesley College, a Master of Arts in communication from the University of Washington, and a PhD in media, culture and communication from New York University. This podcast is licensed Creative Commons Attribution 4.0 International, and includes the following music licensed Creative Commons Attribution 3.0 Unported by their creators: http://dig.ccmixter.org/files/djlang59/59729Probably Shouldn’t by J.Lang (c) copyright 2012 Licensed under a Creative Commons Attribution (3.0) license. Ft: Mr_Yesterday__________________________________http://dig.ccmixter.org/files/airtone/58703CommonGround by airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) Ft: simonlittlefield__________________________________Additional beds and alternate theme remixes by Gaëtan Harris
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  • Fighting Enshittification
    The early internet had a lot of “technological self-determination" — you could opt out of things, protect your privacy, control your experience. The problem was that it took a fair amount of technical skill to exercise that self-determination. But what if it didn’t? What if the benefits of online privacy, security, interoperability, and free speech were more evenly distributed among all internet users?This is the future that award-winning author and EFF Special Advisor Cory Doctorow wants us to fight for. His term “enshittification” — a downward spiral in which online platforms trap users and business customers alike, treating them more and more like commodities while providing less and less value — was selected by the American Dialect Society as its 2023 Word of the Year. But, he tells EFF’s Cindy Cohn and Jason Kelley, enshittification analysis also identifies the forces that used to make companies treat us better, helping us find ways to break the cycle and climb toward a better future.In this episode you’ll learn about: Why “intellectual property” is a misnomer, and how the law has been abused to eliminate protections for societyHow the tech sector’s consolidation into a single lobbying voice helped bulldoze the measures that used to check companies’ worst impulsesWhy recent antitrust actions provide a glimmer of hope that megacompanies can still be forced to do better for usersWhy tech workers’ labor rights are important to the fight for a better internetHow legislative and legal losses can still be opportunities for future changeCory Doctorow is an award-winning science fiction author, activist, journalist and blogger, and a Special Advisor to EFF. He is the editor of Pluralistic and the author of novels including “The Bezzle” (2024), “The Lost Cause” (2023), “Attack Surface” (2020), and “Walkaway” (2017); young adult novels including “Homeland” (2013) and “Little Brother” (2008); and nonfiction books including “The Internet Con: How to Seize the Means of Computation” (2023) and “How to Destroy Surveillance Capitalism” (2021). He is EFF's former European director and co-founded the UK Open Rights Group. Born in Toronto, Canada, he now lives in Los Angeles.
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  • AI in Kitopia
    Artificial intelligence will neither solve all our problems nor likely destroy the world, but it could help make our lives better if it’s both transparent enough for everyone to understand and available for everyone to use in ways that augment us and advance our goals — not for corporations or government to extract something from us and exert power over us. Imagine a future, for example, in which AI is a readily available tool for helping people communicate across language barriers, or for helping vision- or hearing-impaired people connect better with the world. This is the future that Kit Walsh, EFF’s Director of Artificial Intelligence & Access to Knowledge Legal Projects, and EFF Senior Staff Technologist Jacob Hoffman-Andrews, are working to bring about. They join EFF’s Cindy Cohn and Jason Kelley to discuss how AI shouldn’t be a tool cash in, or to classify people for favor or disfavor, but instead to engage with technology and information in ways that advance us all. In this episode you’ll learn about: The dangers in using AI to determine who law enforcement investigates, who gets housing or mortgages, who gets jobs, and other decisions that affect people’s lives and freedoms. How "moral crumple zones” in technological systems can divert responsibility and accountability from those deploying the tech. Why transparency and openness of AI systems — including training AI on consensually obtained, publicly visible data — is so important to ensure systems are developed without bias and to everyone’s benefit. Why “watermarking” probably isn’t a solution to AI-generated disinformation. Kit Walsh is a senior staff attorney at EFF, serving as Director of Artificial Intelligence & Access to Knowledge Legal Projects. She has worked for years on issues of free speech, net neutrality, copyright, coders' rights, and other issues that relate to freedom of expression and access to knowledge, supporting the rights of political protesters, journalists, remix artists, and technologists to agitate for social change and to express themselves through their stories and ideas. Before joining EFF, Kit led the civil liberties and patent practice areas at the Cyberlaw Clinic, part of Harvard University's Berkman Klein Center for Internet and Society; earlier, she worked at the law firm of Wolf, Greenfield & Sacks, litigating patent, trademark, and copyright cases in courts across the country. Kit holds a J.D. from Harvard Law School and a B.S. in neuroscience from MIT, where she studied brain-computer interfaces and designed cyborgs and artificial bacteria. Jacob Hoffman-Andrews is a senior staff technologist at EFF, where he is lead developer on Let's Encrypt, the free and automated Certificate Authority; he also works on EFF's Encrypt the Web initiative and helps maintain the HTTPS Everywhere browser extension. Before working at EFF, Jacob was on Twitter's anti-spam and security teams. On the security team, he implemented HTTPS-by-default with forward secrecy, key pinning, HSTS, and CSP; on the anti-spam team, he deployed new machine-learned models to detect and block spam in real-time. Earlier, he worked on Google’s maps, transit, and shopping teams. 
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  • AI on the Artist’s Palette
    Collaging, remixing, sampling—art always has been more than the sum of its parts, a synthesis of elements and ideas that produces something new and thought-provoking. Technology has enabled and advanced this enormously, letting us access and manipulate information and images in ways that would’ve been unimaginable just a few decades ago.  For Nettrice Gaskins, this is an essential part of the African American experience: The ability to take whatever is at hand—from food to clothes to music to visual art—and combine it with life experience to adapt it into something new and original. She joins EFF’s Cindy Cohn and Jason Kelley to discuss how she takes this approach in applying artificial intelligence to her own artwork, expanding the boundaries of Black artistic thought.  In this episode you’ll learn about: Why making art with AI is about much more than just typing a prompt and hitting a button How hip-hop music and culture was an early example of technology changing the state of Black art Why the concept of fair use in intellectual property law is crucial to the artistic process How biases in machine learning training data can affect art Why new tools can never replace the mind of a live, experienced artist Dr. Nettrice R. Gaskins is a digital artist, academic, cultural critic, and advocate of STEAM (science, technology, engineering, arts, and math) fields whose work she explores "techno-vernacular creativity" and Afrofuturism. She teaches, writes, "fabs,” and makes art using algorithms and machine learning. She has taught multimedia, visual art, and computer science with high school students, and now is assistant director of the Lesley STEAM Learning Lab at Lesley University.  She was a 2021 Ford Global Fellow, serves as an advisory board member for the School of Literature, Media, and Communication at Georgia Tech, and is the author of “Techno-Vernacular Creativity and Innovation” (2021). She earned a BFA in Computer Graphics with honors from Pratt Institute in 1992; an MFA in Art and Technology from the School of the Art Institute of Chicago in 1994; and a doctorate in Digital Media from Georgia Tech in 2014.MUSIC CREDITSXena's Kiss / Medea's Kiss by mwic (c) copyright 2018 Licensed under a Creative Commons Attribution (3.0) license._________________lostTrack by Airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. Ft. mwic
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About How to Fix the Internet

The internet is broken—but it doesn’t have to be. If you’re concerned about how surveillance, online advertising, and automated content moderation are hurting us online and offline, the Electronic Frontier Foundation’s How to Fix the Internet podcast offers a better way forward. EFF has been defending your rights online for over thirty years and is behind many of the biggest digital rights protections since the invention of the internet. Through curious conversations with some of the leading minds in law and technology, this podcast explores creative solutions to some of today’s biggest tech challenges. Hosted by EFF Executive Director Cindy Cohn and EFF Associate Director of Digital Strategy Jason Kelley, How to Fix the Internet will help you become deeply informed on vital technology issues as we work to build a better technological future together.
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