#22: AI in Healthcare: Trust, Adoption & the "Last Mile" - Pelu Tran
In this episode of The Deep View Conversations, we dive into the complex intersection of artificial intelligence and healthcare with Pelu Tran, co-founder and CEO of Ferrum Health. Pelu shares his deeply personal motivation behind founding Ferrum, why AI adoption in healthcare is slow, and how Ferrum aims to solve the “last mile” problem of bringing AI into clinical practice.We explore everything from trust in algorithms, systemic challenges, and outdated infrastructure to the ethical implications of AI in medicine and the risk of over-efficiency. If you’re curious about the real-world application of AI in hospitals and how to bridge the gap between innovation and implementation, this is a must-listen.Outline: 00:00 – Intro: AI and healthcare — promise vs. reality01:00 – Meet Pelu Tran, CEO of Ferrum Health03:10 – A personal tragedy leads to a mission: Ferrum’s origin07:00 – The real reason AI adoption is slow in hospitals10:00 – Infrastructure, security & why hospitals still use fax machines13:30 – What Ferrum Health actually does16:10 – Why FDA clearance isn’t enough for AI trust19:00 – Ferrum’s approach: Validating models with AI itself22:30 – AI performance drift & automated monitoring25:00 – Diagnostic tools, LLMs, and AI's current limitations28:40 – The illusion of language fluency and AI “hallucinations”31:00 – Burnout, administrative burden & where AI helps34:30 – Will AI speed things up or make hospitals worse?38:00 – Hospital incentives & risks of productivity pressure41:10 – AI replacing admin, not doctors (yet)44:10 – Communicating AI performance to clinicians47:30 – Measuring outcomes, not just accuracy50:00 – Trust, governance, and safe deployment53:15 – Why flexibility is key for AI in healthcare56:00 – The future: Safe disruption vs. blind disruption59:00 – Will AI replace doctors? Why not anytime soon1:01:00 – Final thoughts: AI’s promise and pitfalls Get The Deep View — your daily source for in-depth, fact-based reporting on artificial intelligence — in your inbox every morning. Subscribe here! (https://www.thedeepview.co/subscribe)Connect with us on X, TikTok and Instagram. Artificial intelligence is a complicated topic, bound by a number of complex threads — technical science, ethics, safety, regulation, neuroscience, psychology, philosophy, investment and — above all — humanity. On The Deep View: Conversations we break it all down, cutting through the hype to make clear what's important and why you should care.