Stop Requested

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Andrew DeGarmo, Principal Planner at ABQ RIDE, as part of a four-part series on transit in Albuquerque. With over 20 years at one agency, Andrew shares how his role spans service planning, scheduling, and capital projects, and how those pieces come together to shape transit service on the street.

The conversation explores Albuquerque Rapid Transit (ART), including how the corridor was planned, the challenges of taking lanes from cars, and what it takes to operate and refine a full BRT system over time. Andrew also discusses the realities of implementation, from driver training to maintaining reliable service on a high frequency corridor.

The episode also covers ABQ RIDE Forward, the agency’s system redesign focused on shifting from peak commuter service to more consistent, all day, seven day a week service. Andrew explains how COVID created a rare opportunity to rethink the network, breaking from long standing service patterns and allowing the agency to redesign service around current rider needs.

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Paul Comfort, Chief Customer Officer at Modaxo, former CEO of MTA Maryland, and host of Transit Unplugged. With nearly four decades in public transit and government, Paul shares how his career evolved from a local transportation coordinator role into leading one of the largest transit agencies in the country.

The conversation explores how communication became his edge as a leader, how strong teams are built inside complex organizations, and why leadership ultimately determines whether agencies succeed or stall. Paul also discusses his perspective on developing talent, aligning strengths with roles, and creating environments where people can perform at their best.

We also get into his new book, Find Your X Factor: Follow Your Personal Treasure Map to Purpose, and how leaders can identify where their interests and abilities intersect to drive meaningful impact. Pre-order here: https://www.barnesandnoble.com/w/find-your-x-factor-paul-comfort/1148750775

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with James Drake, Senior Manager of Service Planning at Sacramento Regional Transit (SacRT). With over 20 years at one agency, James shares how transit service actually comes together, from data and analysis to the service riders experience every day.

The conversation explores how planners think about networks instead of individual routes, how service changes are developed and implemented, and why balancing ridership and coverage isn’t as simple as it seems. James also discusses the role of data, the importance of observation and operator input, and how microtransit fits into a broader transit system.

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Christina Villarreal, Executive Director of LIT, a national nonprofit focused on workforce development, mentorship and leadership in the transit industry.

Christina shares her path from the nonprofit sector into transit and how LIT has evolved to support a broader and more inclusive pipeline of professionals. The conversation explores mentorship, leadership development, and the importance of making training and career opportunities more accessible across the industry.

They also discuss common misconceptions about careers in transit, how agencies can better support employee growth, and why building a strong workforce pipeline is critical to the future of public transportation.

In this episode of Stop Requested, Levi McCollum and Cristian Londono talk with Frank Annicaro, CEO of the Capital District Transportation Authority (CDTA). Frank shares his journey into transit, starting as a diesel mechanic and working his way through leadership roles at New York City Transit before stepping into the CEO role in New York’s Capital Region.

The conversation explores the transition from the largest bus system in North America to a high-performing regional agency, the importance of culture and workforce development, and how training and employee engagement are shaping CDTA’s future. Frank also discusses funding stability, mobility on demand, transit-oriented development, and how CDTA is positioning itself to support continued growth across the Capital Region.