If you've ever had to call 911, you may remember feeling scared, hurt, or confused about what to do. What you might not remember is the calm voice on the other end, laser-focused on figuring out the best way to help. Police, Firefighters, and EMTs/Paramedics save lives every day-- but without Ottawa County Central Dispatch, they wouldn't be able to do their jobs effectively.Â
We're celebrating National Public Safety Telecommunicators Week (April 12-18) by featuring Matt and Austynn from the Ottawa County Central Dispatch Authority to teach us how OCCDA operates, the role they play in the emergency response process, and how staff are supported through stressful situations.Â
Learn more about OCCDA at https://occda.org/
Please save the non-emergency number in your phone: (800) 249-0911. For emergencies, call 911.
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