Quality 101: How University of Utah Health Strengthens Board Culture for Better Patient Outcomes
Developing a strong board culture of quality and safety is a heavy but necessary lift for any health system. In this conversation, University of Utah Health's Kencee Graves, M.D., hospitalist and palliative medicine physician, and David Colling, vice chair, Community Board of Directors, discuss how a “Quality 101” approach helped bridge knowledge gaps between clinicians and board members, and why making this transformation interactive leads to stronger strategic alignment and better patient outcomes.
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13:54
Ambient AI Technology at Cleveland Clinic: Reducing Physician Burnout and Enhancing Patient Care
AI voice-enabled solutions are reducing physician burnout, enhancing patient interactions and transforming workflows across health care. In this conversation, Cleveland Clinic's Eric Boose, M.D., family medicine physician and associate chief medical information officer, and Rohit Chandra, Ph.D., executive vice president and chief digital officer, discuss the Clinic's initial pilot of ambient listening technology, lessons learned from implementation and what's on the horizon for AI in health care.
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16:00
A Stronger Workforce: Strategies from the 2025 AHA Health Care Workforce Scan
The American Hospital Association’s 2025 Health Care Workforce Scan offers important insights into the current state of the health care workforce and outlines potential approaches to address both present and future staffing challenges. In this conversation, Claire Zangerle, DNP, R.N., chief executive officer of the American Organization for Nursing Leadership (AONL), and senior vice president and chief nurse executive of the American Hospital Association, and Joel Moore, DNP, R.N., chief nursing officer of MercyOne Genesis, and chair of the AONL Workforce Committee, discuss the strategies the Workforce Scan has identified, including how organizations can rethink culture, improve workforce pipelines, and leverage partnerships to rebuild a stronger health care workforce.To learn more about The American Hospital Association’s 2025 Health Care Workforce Scan, please visit www.aha.org/aha-workforce-scan
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14:56
Leadership Dialogue Series: The Importance of Advocacy and Storytelling in Rural Health
In this Leadership Dialogue conversation, Tina Freese Decker, president and CEO of Corewell Health and 2025 AHA board chair, talks with Lori Wightman, R.N., CEO of Bothwell Regional Health Center, about the challenges that rural hospitals and health systems face, including razor-thin operating margins and workforce staffing, before pivoting to discuss the importance of advocacy in telling the hospital story.
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14:36
A Great Catch: Strategies for Building a Culture of Safety Reporting
In this conversation, Mindy Estes, M.D., former CEO of Saint Luke’s Health System and former AHA board chair, and Nancy Howell Agee, CEO emeritus of Carilion Clinic and former AHA board chair, discuss the importance of bringing a culture of safety reporting to an organization, and how technology can’t replace the human factor in a successful patient safety strategy.
Advancing Health is the American Hospital Association’s award-winning podcast series. Featuring conversations with hospital and health system leaders and front-line staff, Advancing Health shines a light on the most pressing health care issues impacting patients, caregivers and communities.
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