Leading Outward

• How listening wins in wars and workplaces.

  What if the key to influence isn’t knowing—but admitting you don’t? Could the most powerful leaders be the ones most willing to learn and be changed by what they hear?In this episode, former wartime interrogator Eric Maddox and business president David White reveal how empathetic listening proved equally effective in the hunt for Saddam Hussein and in rebuilding trust with a frustrated community. Together, they show that genuine influence begins when we let go of needing to know and instead listen with deep curiosity and care to the people closest to the problem.Need help developing your leaders or organization? Schedule a complimentary strategy session. Have a leadership challenge or question you’d like us to explore on the show? Submit it here!

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• Who we are is who we are together.

  What if the very pain we hide is what could heal us? And what if the people who trigger our pain are the ones we most need to connect with?In this part two of this Summit 2022 session, Nate Mitchell and participants wrestle with what it means to “become part of we.” Through personal experiences and reflection, they reveal how connecting with others through our pain opens the door to the connection we crave. Ideas we explore:2:15 – Peace and pain can coexist.5:20 – We remember who we are through friction.7:10 – You are not enough—but we are.13:00 – The antidote to loneliness.19:50 – The courage to connect through pain.28:45 – The gifts we need come to us through others.To learn how you can apply these ideas within your team and organization, schedule a strategy session!

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• The pain of forgetting we belong to each other.

  If connection is what makes us human, why do we keep pulling away? And at what point does hiding my pain become more painful than the pain itself?In this episode, we take you inside one of our past Summits as Nate Mitchell explores the idea that humanity isn’t something we carry inside ourselves but exists in the space between us. Through stories and raw conversation, he reveals why isolation feels unbearable: because it’s not human. We only truly exist—as selves, as souls, as human beings—in connection. Ideas we explore:2:55 – Humanity lives in the space between us.6:50 – Pain isn’t the problem—disconnection is.9:50 – If we’re made for connection, why do we run from it?21:45 – Fire needs friction and so do we.27:30 – The two ways to get out of isolation.To learn how you can apply these ideas within your team and organization, schedule a strategy session!

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• I signed up to coach baseball. I got a leadership masterclass.

  If influence is what makes leadership possible, what creates influence? And does how we influence change across settings or are the principles the same? In this episode, Arbinger’s Bryan Fulkerson takes outward mindset principles from the boardroom to the baseball field and discovers that the fundamentals of leadership are universal. Across age and context, positive influence grows from the same source: how we see and treat the people we lead. Ideas we explore: 02:14 – What to do when you discover you’re the problem. 05:48 – How do you see kids? 10:42 – How to develop influence with challenging kids. 15:57 – Working through the classic parent-child power struggle. 19:14 – Community as a core component of meaningful influence. 27:12 – The decades-long impact positive influence can have. Have a leadership challenge or question you’d like us to explore on the show? Submit it here! Need help developing your leaders or organization? Schedule a complimentary strategy session.

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• When did saving lives become just surviving shifts?

  How do you improve patient and client outcomes? Is it possible to prevent burnout in high-pressure fields?In this episode, surgical oncologist Dr. Laura Lambert explores what leaders can learn from the operating room and what it truly means to have the privilege of caring for another human being, whether as a doctor or as a leader. Ideas we explore: 03:47 – She never wanted to be a doctor...here’s what changed her mind. 06:55 – What surgeons teach new doctors and why it’s a problem. 09:47 – How an inward mindset shows up in patient care (and what it costs). 12:35 – The Anatomy of humanism and why all of us should be practicing it. 16:05 – How mindset impacts patient outcomes and physician well-being. 19:35 – Healing vs. fixing: the transformative power of who we are. Need help developing your leaders or organization? Schedule a complimentary strategy session. Take your learning further—download the complimentary study guide to explore this episode on your own or with your team!

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