Our American Stories

On this episode of Our American Stories, in February 2021, a historic winter storm brought much of Texas to a standstill. Tim Hennessey and his wife, Debbie, braved the icy roads to pick up groceries for themselves and some friends. Then, while they were shopping at their local H-E-B, the power went out. The checkout lines quickly filled, but instead of asking customers to wait, employees began waving them toward the doors. Take your groceries. Get home safely. Don't worry about paying.

Tim couldn't stop thinking about what he had witnessed. When he got home, he wrote about it on Facebook in a post he and Debbie called "The Heart of America." Within days, tens of thousands of people had shared it. Tim Hennessey shares how a grocery store, a winter storm, and a simple act of generosity reminded him of the kindness happening every day across America.
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On this episode of Our American Stories, in 1852, Constantino Brumidi arrived in New York as a refugee from Rome. He was already an accomplished artist, but in America, he found the work that would consume the rest of his life. For the next twenty-five years, Brumidi climbed scaffolds, painted ceilings, and covered the halls of the U.S. Capitol with scenes drawn from American history and the ideals of his adopted country.

His greatest work waited 180 feet above the Rotunda floor. There, inside the Capitol dome, Brumidi painted George Washington, known to many as "America's Indispensable Man," rising into the heavens surrounded by Liberty, Victory, Fame, and figures representing the original thirteen states. Our own Lee Habeeb shares how an Italian immigrant came to paint The Apotheosis of Washington, earning a remarkable nickname of his own in the process: “America’s Michelangelo.”
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On this episode of Our American Stories, Horst Schulze, co-founder of Ritz-Carlton and author of Excellence Wins, built his career around a simple idea: every employee has the power to define an entire organization in the eyes of a customer. Years ago, before speaking to hundreds of managers at a Chicago bank, Schulze decided to experience the bank's heavily advertised customer service for himself. One encounter with a teller gave him a lesson he would repeat for the next fifteen years.

Schulze shares his simple formula for service excellence, explains the difference between merely completing a transaction and earning a customer's loyalty, and shows why leaders can't afford to let even one employee define their organization through poor service.
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On this episode of Our American Stories, in 1890, Nellie Bly completed a journey that seemed almost impossible, circling the globe in just 72 days. Inspired by Jules Verne's Around the World in Eighty Days, Bly traveled by ship, train, horse, rickshaw, and more, even stopping in France to meet Verne himself. But her famous race around the world was only one chapter in the remarkable life of one of America's most fearless journalists.

Born Elizabeth Jane Cochran in Pennsylvania, Bly challenged expectations about what women could do, reported on the lives of factory workers, confronted political repression in Mexico, and famously went undercover inside a New York City mental asylum to expose the horrific treatment of its patients. Our own Lee Habeeb shares the story of the pioneering reporter, adventurer, inventor, and businesswoman who refused to accept the limits placed on women in her time.
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On this episode of Our American Stories, Elizabeth Jennings was on her way to church when a New York City streetcar conductor ordered her off. She refused. The conductor and driver forcibly dragged her from the car, leaving her bloodied and bruised. Jennings got back up and climbed aboard again. The year was 1854, nearly 100 years before Rosa Parks refused to give up her seat on a bus in Montgomery, Alabama.

What followed was a court battle that would turn the city on its head, and Jennings would turn to a young lawyer taking on one of his first cases: future President Chester A. Arthur. Jerry Mikorenda, author of America's First Freedom Rider, shares the remarkable and forgotten story of Elizabeth Jennings, the family that taught her to fight for her rights, and the landmark legal victory that helped challenge segregation on New York City's public transportation decades before the Civil Rights Movement.
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