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Me, Myself, and AI

Me, Myself, and AI

Podcast Me, Myself, and AI
Podcast Me, Myself, and AI

Me, Myself, and AI

MIT Sloan Management Review and Boston Consulting Group (BCG)
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Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and ... More
Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and ... More

Available Episodes

5 of 53
  • Making Investments in AI: Samsung’s Hina Dixit
    Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer service skills have served her well as both a software engineer and tech investor. From a developer role at Symantec, to project leader at Apple, to an AI investor role at Samsung Next, Hina continues to leverage her communication and connection skills in seeking out and supporting innovations in artificial intelligence, as well as robotics, Web3, and other tech sectors. On this episode, Hina shares the criteria she considers when making investments in new entrepreneurial ventures. She also highlights the focus areas that are of most interest right now, explains why she enjoys mentoring other technologists, and shares her views on what the future of AI looks like. Read the episode transcript here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. Guest bio: Naba Banerjee is the director of trust product and operations at Airbnb, overseeing the company’s efforts to combat fraud, build trust between hosts and guests, and stop bad actors from using the platform. Her most recent work includes the development of Airbnb’s reservation screening technology, which helps to identify users making potentially high-risk reservations and prevent them from taking advantage of the platform. Banerjee has over two decades of experience building products that deliver innovative, customer-centric solutions. She joined Airbnb after spending 13 years at Walmart.com, where she played an instrumental role in the evolution of product management, including shipping packages to customers more quickly and building mobile apps to enable customers to check out faster. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.
    6/6/2023
    24:11
  • Continuous Learning With AI: Aflac’s Shelia Anderson
    Shelia Anderson parlayed a love of learning into studying the emerging field of engineering when she began her undergraduate education. After gaining experience leading IT teams in the technology, airline, and insurance industries, she joined Aflac in the summer of 2022. Shelia joins Sam and Shervin to share how using artificial intelligence and machine learning to automate the processing of somewhat routine insurance claims frees up staff members to spend more time serving customers and processing more complex, higher-value claims. She also discusses the types of skills she looks for in data science and engineering talent beyond technical capabilities, and why she believes the insurance industry offers a great opportunity for people interested in a career working with AI and machine learning. Read the episode transcript here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. *NEW! For specific takeaways from this episode and guidance on how you can implement them in your own work, download our episode toolkit here. Guest bio: Shelia Anderson joined Aflac in July 2022 as senior vice president and CIO. She is responsible for overseeing the company’s digital services division and driving technology strategy in support of the insurer’s U.S. business. Anderson has a rich history as an executive leading the IT functions at Fortune 500 global organizations, including Liberty Mutual, USAA, HP, and Electronic Data Systems. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.
    5/23/2023
    22:21
  • Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
    Stephanie Moyerman’s background in cosmology and astrophysics — where she worked with large data sets, looking for a signal among what was mostly noise — prepared her well for a career in data science and ethics. Today, she is the data science director of well-being at Instagram, where she works to enhance trust, safety, and integrity for users of the social media platform. Stephanie joins Sam and Shervin on this episode to discuss how applying artificial intelligence to social media enables Instagram to detect fraud and abuse at scale to help protect users, as well as the importance of human input in AI feedback loops and the need for more experienced practitioners in the field. Read the episode transcript here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. *NEW! For specific takeaways from this episode and guidance on how you can implement them in your own work, download our episode toolkit here. Guest bio: Stephanie Moyerman is the data science director of well-being at Instagram, where she works to minimize negative experiences and maximize positive experiences on the platform. Previously, she was the senior director of risk and trust science at eBay and a senior science manager in Amazon’s Customer Trust and Partner Support unit, where she worked to protect the e-commerce platforms from bad actors. Moyerman has a doctorate in physics (experimental cosmology) and a master’s in computational science, math, and engineering from the University of California, San Diego. She also has dual bachelor’s degrees in mathematics and physics from Harvey Mudd College. Moyerman enjoys many hobbies, including running, hiking, surfing, snowboarding, judo, jujitsu, glassblowing, flying airplanes, and racing cars. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.
    5/9/2023
    28:11
  • Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
    Wildlife conservation efforts may not be the first thing that comes to mind when one thinks about opportunities to use artificial intelligence and machine learning. But Dave Thau, data and technology lead scientist at the World Wildlife Fund (WWF), can share myriad examples of how these technologies are helping our planet. On this episode, Dave joins Sam and Shervin to discuss WWF’s many uses of AI and machine learning. Among them are applications that predict deforestation, analyze images from motion-sensitive cameras to identify species, optimize wildlife patrols to catch poachers, and reduce the illegal wildlife trade online. These conservation efforts are not only supported by nonprofit partners with shared goals but by tech-company partners that are sharing advanced AI technologies. Read the episode transcript here. NEW! For specific takeaways from this episode and guidance on how you can implement them in your own work, download our episode toolkit here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. Guest bio: Dave Thau is the World Wildlife Fund’s data and technology global lead scientist, focusing on applying artificial intelligence in conservation and using technology for long-term impact monitoring. Previously, he worked at Google, where he helped launch Google Earth Engine and managed developer relations. He also helped to develop the Global Forest Watch nature monitoring platform with the World Resources Institute, and the Map of Life species data platform. Thau’s work in data management, sustainability, AI, and remote sensing has been published in several journals. He is also a member of the Knowledge and Data Task Force for the Intergovernmental Science-Policy Platform on Biodiversity and Ecosystem Services. Thau has a doctorate in computer science from the University of California, Davis. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.
    4/25/2023
    26:07
  • Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
    Rathi Murthy has always been passionate about technology roles that allow her to drive business transformation and improve customer experience. In her current role as CTO and president of Product & Technology for Expedia Group, she’s able to do both. One of her key goals is to enhance and unify the end-user experience across Expedia’s many brands, among them Hotels.com, Vrbo, and Travelocity. Another transformation goal: helping to modernize the entire travel industry by making Expedia’s AI technology available to B2B partners throughout the travel ecosystem, such as hotels, airlines, car rental companies, and cruise lines. Expedia Group’s travel platform processes more than 600 billion AI predictions each year and relies on AI and machine learning technology to provide a range of services, including fraud prevention, customer service through virtual agents, flight price comparisons, and quick and seamless travel booking. Rathi joins Sam and Shervin to explain how Expedia Group is using artificial intelligence to continually improve the customer experience for travelers and travel providers alike. Read the episode transcript here. New! For specific takeaways from this episode and guidance on how you can implement them in your own work, download our episode toolkit here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. Guest bio: Rathi Murthy is CTO and president of Expedia Product & Technology. In this role, she focuses on accelerating Expedia Group’s Open World platform, developing accessible and equitable products, and delivering quality experiences for travelers, partners, and developers. Previously, as CTO, she oversaw Verizon Media’s global technology strategy, including its platform technology and infrastructure and innovations in 5G. As CTO at Gap Inc., she developed an end-to-end technology strategy for its portfolio of brands. She has also held senior technology leadership roles at American Express, eBay, Yahoo, Sun Microsystems, and WebMD. Murthy currently sits on the board of directors for PagerDuty. She has a master’s degree in computer engineering from Santa Clara University. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.
    4/11/2023
    33:13

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About Me, Myself, and AI

Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like Microsoft, Delta Air Lines, and others excited to do their jobs every day and what they consider the keys to their success.
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